Jim Shorkey Auto Group is highly regarded for its friendly and professional staff, offering excellent service and sales experiences. Customers appreciate the clean and comfortable waiting areas, which include amenities like drink dispensers and coffee. Service times are efficient, often shorter than expected, with staff members like service advisors going out of their way to assist and ensure customer satisfaction. The dealership's team is attentive, accommodating, and eager to help with questions or special requests. Buyers have praised the sales team for their friendliness and dedication to finding the right vehicle, making the process smooth and welcoming. After purchasing, customers continue to receive top-notch support, including follow-up calls to check on their satisfaction and offers such as free car washes. The overall experience at Jim Shorkey Auto Group is described as excellent, with many customers willing to travel extra miles because of the quality service and positive interactions they receive.
Had a great experience finding a car for my dad! We had Steve Mackoff work with us, he was very friendly and accomodating to our situation. He always made us feel welcomed, answered all of our questions, and made sure my dad got his dream car!
July 2023
Tammy my sale lady was excellent. Gave e her full attention to me thurgh process of buying. Thank ou. The over all experience was excellent
June 2023
Received a call 6 months after buying my truck to see if I was enjoying it and to see if I had any problems. Ayla was the best during and after my buying experience. Customer service is top notch!