Jim Shorkey Auto Group is known for its excellent customer service and friendly staff. Customers appreciate the clean and comfortable waiting areas, complete with refreshments and music. Service appointments are handled efficiently, with quick turnaround times, and customers are often offered complimentary car washes after service. Sales representatives, such as Tammy and Steve Mackoff, are noted for their attentiveness and ability to make customers feel welcome and supported throughout the buying process. Many customers have shared positive experiences, including follow-up calls to ensure satisfaction with their purchases. Jim Shorkey Auto Group stands out for its commitment to customer care, making it a trusted choice for both service and sales.
Took my car in for inspection and an oil change. Everyone working that I talked with was very kind and helpful. Always have done a great job taking care of me and my vehicles.
August 2024
Had a great experience finding a car for my dad! We had Steve Mackoff work with us, he was very friendly and accomodating to our situation. He always made us feel welcomed, answered all of our questions, and made sure my dad got his dream car!
July 2023
Tammy my sale lady was excellent. Gave e her full attention to me thurgh process of buying. Thank ou. The over all experience was excellent