Fortunoff Backyard Store is a leading retailer of outdoor furniture, with a strong presence in the New York and New Jersey areas through seven locations. The store is part of the iconic Fortunoff® brand, which has been serving customers since its return in 2010. With 29 showrooms across several states, it is known as the largest patio and outdoor furniture retailer in America. Customers consistently praise the store’s helpful and knowledgeable staff. Sales consultants like Georgann and Gabriela are recognized for their expertise, patience, and willingness to go above and beyond to assist customers. They take the time to understand customer needs, offer valuable suggestions, and help make big decisions easier. Many reviews highlight their guidance in choosing furniture that fits both lifestyle and space, with some customers mentioning that these staff members researched options at other stores and provided insightful recommendations. The store’s customer service is highly regarded, with staff members like “T” going out of their way to ensure orders are accurate and complete, even calling other locations to find out-of-stock items. Customers appreciate the friendly, professional, and attentive service that makes shopping at Fortunoff Backyard Store a pleasant experience. Overall, it is a trusted destination for outdoor furniture and patio furnishings, with staff dedicated to helping customers create beautiful outdoor spaces.
Salespersons were great!! Friendly, professional, knowledgeable
May 2024
Pleasant experience. Offered exchange if items did not fit properly. Will return to buy more pillows and cushions.
March 2024
GeorgeAnn from the King of Prussia store is amazing. She worked with my wife and I to find the perfect outdoor furniture and help us with making delivery for a friends and family gathering. she is the best!