Hotels in King of Prussia, PA

“Okay hotel, good location, poor quality heating.

On arrival the staff were very friendly and gave me a lot of helpful advice. As an IHG Diamond member I was upgraded to a suite, which I really appreciated, and overall the suite was very decent. It had two big-screen TVs and a small kitchenette area, although there were no appliances other than a microwave and a coffee machine (no kettle). The bathroom had a shower but no bath.

I also stopped by the bar for a glass of wine, which was fine, and the staff there were very kind as well. The hotel has a small gym, business facilities, and a very good location right next to King of Prussia Mall (the fourth largest mall in America), which was a big plus for me.

Unfortunately, during the night I noticed the heating wasn’t working properly. Instead of switching on and off to keep the room at a steady temperature, it kept alternating between cold and hot air and it was quite noisy. I ended up turning it off, but then the room got pretty cold and I didn’t sleep that well. It was basically a choice between a cold room or a noisy room. Since it was the middle of the night, it didn’t feel like the right time to complain or ask to change rooms, so I just put up with it. I’ve noticed a lot of hotels in America seem to have similar heating systems.

Breakfast was open slightly late, which was fine, and the food was okay, although a couple of staff members were talking quite loudly to each other which felt a bit odd in the morning. Checkout was very smooth.

Overall, an okay stay with a great location, but the heating really let it down.”

“I always stay here when visiting Philadelphia. Only sad thing was the heater in the pool has been broken my last 2 visits. But attest they have a hot tub. If the heater was fixed it would be 5 stars”

“Decent hotel, very nice setting and atmosphere in lobby and restaurant. I was stirrups to see some damage to the ceiling in my room, see photos. My room was very clean though and I had a great stay. I was surprised that there was no included breakfast, I guess that was on me for not looking to see if that was included.”

“Went for a karate event. Nice rooms, they charged a lot of breakfast, lunch, and dinner. Bar was nice to relax at after events. The sad thing about the event was that we are martial artists and are bearfooted, and they never cleaned the carpets before we came it was gross. The could of vacuumed.”

“Overall experience was good: convenient location, helpful service with good breakfast offerings. However, the shower in our bathroom was awkward to use - you have to be in the shower to turn it on and wait through the cold water in the shower until it gets to your preferred temperature; also, the handle on the shower door fell off when I tried to close it - the hotel itself is an older property in need of maintenance updates which is seen most readily the shower.”

“This hotel is absolutely clean and comfortable but the staff really shine here. They truly care about their guests and give 100% Ismail , Shamar and Marvin are rock stars.”

“I had a great stay here for a few days, it's nice and clean. I was really depressed and decided to take a random trip by myself! Great breakfast. I was feeling really sick and the staff were really patient with me as far as extending my stay and I appreciate that. Little things like this makes life worth living! The whole staff are kind and caring. Highly recommend.”

“Yesle the receptionist is a great coustmer service here and Britney is the other shift coustmer service and as great as yesle.
I was not sure that yesle was trying to help and I almost got to report her way talking to me after asking her 2 times to get me another key to my room and was very patient and thank the lord I did.
It was the battery of the door ?.
In the 2 weeks I was staying at the motel she was absolutely ? on top of her game and she was very professional.
Thank you yesle and Britney.
On the other hand the 10 pm -6 am receptionist DELLIE is 10 out of 10 for helping me fixing the reservation for missing it up ?,was my first time I booked on line with a third party and Dellie came to the rescue ?.”