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“I had a fabulous experience with Xfinity recently when a friend gave me his much larger and much newer TV. The guys at the Xfinity store, Angel and Nathan who took my order and gave me a missing black box, were the ulltimate of courtesty and friendliness. I tried to hook up the service myself, but being 87 years old, you might say I am technically challenged. I arranged for a tech to come to the house and finish the job I tried to do but couldn't. Michael arrived on time, with texts announcing he would be there shortly. He was friendly and competent, as well as patient, and showed me how to operate my new service and remote. I couldn't be any more satisfied. Thank you.”
“Andrew was very helpful. We were switching 2 lines from a business account to a family plan. He explained all our options with plans and new phone. He patiently answered all our questions. I highly recommend his store and to ask for his personal assistance.”
“Kyler G is the man! Upgrading my iPhone 14 to the 17 Pro was a quick and painless process. He let me know about all of the promotions I qualified for, answered all of the questions I had with the new phone, and explained what to expect my future Verizon bills to look like. I went to two Apple stores today for this phone with no luck (lack of inventory and poor customer service) but on the plus side of those poor visits I found someone that I trust and will be recommending! Thanks Kyler!”
“It was a very long experience there's only one person there he does everything and it's hard to get it taking care of when you are only one person but he managed and did great . Only thing about this store they need more help and ppl answer the phones as for the guy that helped me and my mom you're great and thanks for all your help”
“I just went into the store to get an extender for my WiFi and I had Selena who helped me out. She was very helpful and polite. She informed me about the deals that are available to me and explained them so well with no confusion.”
“We had a great experience setting up our lines and internet with Julio. We just moved in the area and wanted to change our service. He answered all of our questions and made the transfer so easy for us. I liked how patient and knowledgeable he was with his work and letting us know that he was available when we needed him. We appreciate the assistance.”
“The Punjabi guy helped me out a lot today, believe his name is Sahib. I want to write him a good review. This guy should definitely get a raise. The Puerto Rican dude is pretty funny too he was making nice jokes and stuff”
“I have been in several T-Mobile stores. The one on ridge avenue in Philadelphia is terrible they're rude. But I just came to one where Jai Lynn helped me get rid of a virus and she did it very quickly. I appreciate the customer service in this store.”
“Lamont is the best he was extremely helpful when explaining the promotion to the T and helping me with everything overall I would highly recommend him also this store is amazing.”
“Patrick was great, he got me laughing, spent so much time on the phone with my old carrier to help me keep my number, and went above and beyond to make sure I had my contacts and could get into my apps.”
“I have always had incredible service across the board with every employee that I’ve had the pleasure to interact with. Always knowledgeable, courteous, helpful and patient. Absolutely my favorite location I have ever visited. 10 stars.”
“MARY WAS amazing !!!!!!! Her nails were stunning haha i always have a wonderful experience in this particular location always clean and every member of the staff is awesome this store is the only i stay with Verizon”
“Luis Jaquez is a great mobile expert. If I could put 10 stars, I would. He’s very professional, Polite and patient with the clients. He’s also very knowledgeable in what he is doing. I think he deserves a great promotion. Thank you so much for the service And great work!
Anna Axelrod T-Mobile customer.”
“I had been given the run around for three days and I finally met up with Mia and she was extremely helpful and aided me in the return process. Though T-Mobile customer service really is terrible making us go to and from the store.”
“Service was great, BUT I wanted to buy a WiFi extender and they couldn’t take any form of payment (card or cash) so they couldn’t sell it to me. Told me I would have to go to another store. Oh the irony!”
“Kareem and mgr Michael went above and beyond to address my needs. They synced up my new phone and helped me with all of my questions in a very expedient and cordial manner. I would definitely recommend this store.”
“BRIANNI ⭐️⭐️⭐️⭐️⭐️
I came in after being with T-Mobile for 13 years, and honestly the main reason I made the switch was because of Brianni. She was absolutely amazing from start to finish. She handled three activations, upgraded my phones, set up my home WiFi, and made the entire process smooth and stress-free.
She even helped me recover forgotten passwords and locked-out iCloud accounts, and stayed patient through every step. She walked me through every detail and made sure everything was set up correctly — down to making sure all my apps were downloaded and working perfectly.
I genuinely appreciate a representative who is welcoming, knowledgeable, and truly cares about helping people. A lot of phone stores focus only on making the sale, but Brianni goes above and beyond to make sure you’re fully taken care of.
If you’re visiting this store and want great customer service, wait for Brianni. She’ll make your life so much easier!”
“Dan was amazing today!! Told us about all the special deals for T-Mobile and phones. Very polite and definitely knew what he was talking about, we ended up getting two new phones!!! Very happy with our experience!”
“Ty was so helpful in sorting out a billing issue I had that customer service on phone could not do. I wasn’t even buying a device and he quickly identified and explained what I was seeing in bill and got the devices paid off for me!”
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“Very helpful and friendly. Cam W helped us and was very customer oriented. He took the time to really help my family and I. We were greatly appreciative of his help and left there very happy as new customers!”