The Verizon store in Bensalem provides mobile, 5G home internet, and business services. Customers can schedule appointments or place orders online for in-store pickup, free two-day shipping, or same-day delivery where available. Multiple reviews highlight exceptionally helpful and patient staff who resolve complex issues efficiently. Employees are noted for taking the lead on lengthy tasks, multitasking to save customers time, and providing warm welcomes. Specific instances include staff members helping to restore lost messages, finding solutions for upgrades without a trade-in phone, and patiently assisting with technical problems on a customer's device after unsuccessful personal attempts. Several customers mention switching their loyalty exclusively to this location following great experiences, with some explicitly recommending it over other Verizon stores where they had unpleasant or unsuccessful visits. The team is commended for spending considerable time explaining options and working to secure the best plans for their clients.
Andrew C and Ralphie were exceptional with the support they gave us today!
May 2026
They are very helpful & even stayed open a little late on a Sunday night to help us. Much appreciated
May 2026
Ty was so helpful in sorting out a billing issue I had that customer service on phone could not do. I wasn’t even buying a device and he quickly identified and explained what I was seeing in bill and got the devices paid off for me!
