“Super cool experience today meeting the World’s Largest Athlete - The Big Show! Was so glad they captured a minute of the meet & greet, and was a super professional event - especially for VIP.”
“All of the associates were extremely friendly and helpful, offering me help with Jean sizes and informing me on the fit. Such a warm atmosphere, I will definitely be back again :)”
“I was looking to buy some sneakers brother for my brother birthday. When entering the store we received a warm welcome. Marcus walked over and ask if there was something he can help us find? He was very courteous and made sure he went out his way to help.. I came back the following day because the shoes were one size small. Marcus was working and the first thing he asked , how was the birthday party? The facts that he even remembered I was impressed! He even talked to my 6 year old Son about Madagascar lol. Marcus definitely made a connection with his customer and I really appreciate him helping us 😊”
“I wanted to leave this review because I think great customer service deserves to be recognized. I recently came in for an iron fitting and got fitted for a set of Cobra Kings that felt amazing, so I ended up purchasing them. Definitely a good call by the fitter having me try the Cobras because they felt way better to me than the other clubs I had tried. A few days later I received a customer survey and decided to give some honest feedback that I thought a couple things could have possibly gone a little better. I wasn’t looking for anything in return and honestly didn’t think much of it after I sent it in. The next day the store manager, Drew, called me personally to talk about my feedback. I made it very clear to him that I wasn’t looking for anything and didn’t want anyone getting in trouble. Drew explained that they take customer feedback seriously and use it as an opportunity to learn and get better. What really impressed me was how much Drew genuinely cared about making sure I was happy. I told him several times that he didn’t have to do anything for me, but he insisted on making sure I was completely satisfied. I stopped back in today and Drew absolutely went above and beyond for me. I’m not going to get into exactly what he did because that’s really not the point of this review. The point is that they could have easily read my survey and moved on. Instead, Drew personally reached out to me, listened to what I had to say and made sure I left feeling great about doing business there. Sometimes what makes an experience great isn’t everything going perfectly the first time. It’s how a business responds when something could have gone a little better. Drew absolutely nailed that. That’s how you keep a customer. I will absolutely be coming back here for anything golf related I need in the future. Huge thank you to Drew for taking the time to reach out to me and for genuinely caring about my experience. You don’t see customer service like that nearly enough anymore. Easy 5 stars from me.”
The outdoor retailer plans to open a 100,000-square-foot store in College Station, Texas, in 2028. It'll sit along State Highway 6, north of William D. Fitch Parkway, next to a Costco and in front of the future South College Station baseball and softball complex. On Sept. 24, the College Station City Council approved a $10.84 million sale of 28 acres in a unanimous vote. Bass Pro gets about 14 acres for its store. Dallas-based Corinth Properties will build a mixed-use project with restaurants and an event plaza on the other 14.
Fan Outfitters aims to be the ultimate one-stop shop for local professional, college, and even high school team merchandise. The company's unique "hyperlocal" approach is the brainchild of its parent company Lids Sports Group. Just six months after launching, Fan Outfitters has already opened 12 locations in cities like Phoenix, Dallas, Oklahoma City, Lexington, and Tampa. The massive 5,500 square-foot spaces are stocked with jerseys, trading cards, replica helmets, and much more across 12-15 local teams.
