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May 2023
Unprofessional and lazy. They lost a business account I was looking to ad with them. A horrible first impression. Which only means they will be a miserable fit for anyone.
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May 2021
they allowed $500 in fees to be charged b/c Planet fitness kept trying to hit an account which I had not used in months. neither @planetfitness nor Key bank cares that the $500 I finally got and needed was immediately stolen by key Bank. Well correction.....they gave me 38.50 back. Which I anticipate being gone tomorrow
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February 2021
I have always had a good experience with this bank and branch and this review will continue to exist if that positive experience is maintained.