Metro by T-Mobile receives highly positive reviews for its excellent and efficient service at this location. Customers report it as the best store and best service they have experienced, with staff described as helpful, courteous, and working quickly to resolve issues. Specific praise highlights employees who greet customers with smiles and laughter, providing great experiences and fair pricing without charging for every detail. This contrasts sharply with negative experiences reported at other store locations, where customers felt treated terribly, faced incorrect information, and encountered significantly higher prices. The store's reliable service helps customers with phone replacements and account recovery efficiently. However, one note mentions that posted store hours are not always accurate.