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“Agazillion stars for Josh in Lemoyne! We have been with Verizon for years just couldn't take the crappy customer service getting worse and worse. Josh is such a great guy very knowledgeable. Outstanding customer service! Highly recommend”
“Noah was Very helpful, and a pleasant experience
Great knowledge in helping to do what is best for our family
Not pushy and very personable and professional”
“Jordan, was awesome to work with today! He was very professional and helpful. Not one customer was ignored, he was great at greeting everyone when they came in the door and was able to multitask without anyone feeling neglected. I’m so glad that I went to the Verizon at Etters! Thank you Jordan for all your help today.”
“The fellas at this location are super fantastic!! I greatly enjoy spending my time over here at high Pointe commons store T-Mobile. They're names are Brad, Rando, and Devine!”
“Worked with Josh (Allentown Blvd location) to sort out some Samsung features on my mobile and he did a fantastic job swiftly showing exactly what I was needing. His personal approach was outstanding! He went above and beyond.”
“Jon was a big help this evening! I wanted to take advantage of a trade-in deal, but the website wouldn't accept my IMEI number. He had all the same issues I did, but was able to get it submitted eventually. Apparently the T-Mobile system just needed to be able to reject it the first time. Great customer service, and a sense of humor!”
“Charles and Zach were amazing helping me get setup with home internet. They were friendly and professional. I definitely would recommend anyone looking to join t-mobile to go see them. They will definitely take great care of you.”
“The store manager Takeno is the man! He helped me find the exact phone and accessories that I wanted and put me on to a great opportunity that saved me some much needed money. He's very knowledgeable and incredibly helpful. He facilitated an overall great experience for me in upgrading to my new phone.”
“All the staff were welcoming when I walked in. Ashton helped me today and made things very easy/seamless. They were very respectful and were willing to work with my family member over the phone to problem solve switching from Verizon to T-Mobile. Took less than 15 minutes. I even heard another staff member advocating for their client with a third party on the phone. Wish people left this site more positive reviews”
“I had to bring in my mobile internet device since I had an issue with it. The staff were very helpful and the store manager helped a lot and provided me with a new device which was appreciated!”
“I have no problem with the pricing. I had some issues which turned out to be problems I caused by using poor quality splitters for added TVs. They replaced the equipment and everything is fine. NO cost for service visit.”
“I usually go to the Chambersburg Xfinity office since it's a little closer to my home base. I have had a very good experience so far with all the customer service reps in that office. They offered me a newer box and smaller to upgrade from an older box which was the larger modem. The rep did that for me to save me $100 rather than have a technician come to my house. Great, I came home hooked my new box up. I followed the directions as the rep explained to me to activate from my phone app. It was very easy to follow step by step. Now, I'm back online, don't have no idea what the problem was but the issue is fixed. The only issue I have is when I'm calling Xfinity and I want to speak to a live person which that was impossible. The AI programs take over humans some issue can't be solved from a bot. I rather speak to a human if they would answer for once”
“Great experience with Ashley and Corrado at exfinity Harrisburg . We have to drive about an hour's drive but they are the best of the best. They take their time and are very patient and kind in helping us. Thanks to both.”
“Why does Verizon do 36 mts/3 years finance on phones etc but don't sell accessories past year to year and half of the phone debut! I do appreciate the honesty of my sales rep in saying & showing there wasn't much difference between current phone and the new S25 Ultra. I do wish Verizon sold bigger phones for ppl with vision issues but the Samsung Galaxy is still a great series.”
“David was great and patient with helping us! We appreciate his help a lot. We were first helped by David, had to leave the store, came back and were first greeted by another employee that was not taking the time to understand our situation. David was then able to take over and was very helpful. We are thankful to him during this headache of dealing with phones.”
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“Zyaire, at the Verizon store location in Lemoyne, PA, has been a great help to my family, in our recent trade-in of 4 phones. He also helped with transferring information with much patience, tech-savvy, and support. A 3rd trip back for more help, and he greeted me with a smile and was eager to help. I always go to the Lemoyne Verizon store, as there is little to no wait time to be helped, and always great service. Thanks, Zyaire!”