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“Called them stopped by for the WiFi now being offered in my area very courteous and knowledgeable young woman helped me through the whole process very pleased and highly recommend for sure thank T-Mobile”
“Jordan, was awesome to work with today! He was very professional and helpful. Not one customer was ignored, he was great at greeting everyone when they came in the door and was able to multitask without anyone feeling neglected. I’m so glad that I went to the Verizon at Etters! Thank you Jordan for all your help today.”
“Noah was Very helpful, and a pleasant experience
Great knowledge in helping to do what is best for our family
Not pushy and very personable and professional”
“The fellas at this location are super fantastic!! I greatly enjoy spending my time over here at high Pointe commons store T-Mobile. They're names are Brad, Rando, and Devine!”
“I went to the colonial park T-Mobile first because my phone was frozen since the morning to see if they could help me and I can get another phone and the person who helped me there told me that there was nothing they could do…. and sent me to the Jonestown road T-Mobile and
Jamie Zerance helped me and was very kind after giving me several options…I was undecided what to do and she tried to fix my phone until she fix it…..
Thank you for your help
they should have more employees like you.”
“We had an awesome experience at this location. Chris welcomed us and helped us, despite us showing up 20 minutes til closing! Chris was patient, knowledgeable, and met all of our needs.”
“Jon was a big help this evening! I wanted to take advantage of a trade-in deal, but the website wouldn't accept my IMEI number. He had all the same issues I did, but was able to get it submitted eventually. Apparently the T-Mobile system just needed to be able to reject it the first time. Great customer service, and a sense of humor!”
“I recently had an outstanding experience at the T-Mobile Retail Store located at 4957 Carlisle Pike, Suite F, Mechanicsburg, PA 17050.
I encountered persistent connectivity issues after purchasing a new phone and obtaining a T-Mobile SIM card from a store near Hershey, PA. Despite numerous attempts and hours of troubleshooting at the T-Mobile store near Hershey, my phone wouldn't connect to the network. It was then that I turned to the T-Mobile shop in Mechanicsburg for assistance.
Despite primarily serving regular customers, the store manager in Mechanicsburg agreed to help me, a prepaid customer, in resolving my connectivity issues. The manager took the initiative to contact the prepaid customer helpline on my behalf. His patient explanation and determined advocacy ensured that my issue was addressed and resolved.
Throughout the entire process, the manager at Mechanicsburg exhibited patience, diligence, and empathy. Despite encountering resistance from the helpline personnel, he remained steadfast in his commitment to resolving my problem.
Thanks to his tireless efforts, my phone is now fully functional, and I owe it all to the exceptional manager of the T-Mobile Retail Store in Mechanicsburg, PA. I am immensely grateful for his professionalism, expertise, and, above all, his unwavering commitment to ensuring customer satisfaction. If you're ever in need of exceptional service and support, look no further than this outstanding T-Mobile location.”
“The store manager Takeno is the man! He helped me find the exact phone and accessories that I wanted and put me on to a great opportunity that saved me some much needed money. He's very knowledgeable and incredibly helpful. He facilitated an overall great experience for me in upgrading to my new phone.”
“I had to bring in my mobile internet device since I had an issue with it. The staff were very helpful and the store manager helped a lot and provided me with a new device which was appreciated!”
9:00 AM - 6:00 PM
2801 Valley Rd, Harrisburg
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“Why does Verizon do 36 mts/3 years finance on phones etc but don't sell accessories past year to year and half of the phone debut! I do appreciate the honesty of my sales rep in saying & showing there wasn't much difference between current phone and the new S25 Ultra. I do wish Verizon sold bigger phones for ppl with vision issues but the Samsung Galaxy is still a great series.”
“came in to the store to exchange my S24plus for flip 6, would not have happened if it were not for PEACE working! He saved the day and assisted a new employee to help me complete the exchange. he was very professional, knowledgeable and seems like a valuable employee. i really enjoyed talking with him and hope he is working if i ever have an issue. give him a raise asap!”
“Great experience with Ashley and Corrado at exfinity Harrisburg . We have to drive about an hour's drive but they are the best of the best. They take their time and are very patient and kind in helping us. Thanks to both.”
“David was great and patient with helping us! We appreciate his help a lot. We were first helped by David, had to leave the store, came back and were first greeted by another employee that was not taking the time to understand our situation. David was then able to take over and was very helpful. We are thankful to him during this headache of dealing with phones.”
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“Zyaire, at the Verizon store location in Lemoyne, PA, has been a great help to my family, in our recent trade-in of 4 phones. He also helped with transferring information with much patience, tech-savvy, and support. A 3rd trip back for more help, and he greeted me with a smile and was eager to help. I always go to the Lemoyne Verizon store, as there is little to no wait time to be helped, and always great service. Thanks, Zyaire!”