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“mobile pick up option was so fast & convenient! Would highly recommend and use again. Phone was fixed same day and more affordable than apple store or mall stores.”
“Aliza was fantastic at helping me get my phone traded in for the 16 which I have bought. She also was able to get me on a cheaper plan being 70 years old and advise me about free Internet that’s going on called 55+! she is a manager of many stores and she really knew everything that was out there!I feel very lucky to have gotten her when I went in the store. My friend Robert was also with me and we were considering possibly having a plan together and then getting free Internet so much cheaper than Comcast!”
“This store is the best! Ahmed was so courteous and helpful. It’s nice to know there are still genuine people in our society. Thank you Ahmed I’ll definitely be back!”
“Hakeem did an amazing job in assisting us upgrade our phones. He was very personable and efficient. It’s hard to come across great customer service these days so it was refreshing to work with him.”
“I was so pleased to have awesome help buying my new phone at this location. Caleb and Allison werea10! Very willing to help me decide which phone was the best deal for my money. Caleb also helped me finish a few items with my new cell phone. I will make sure I recommend him and the AT&T store at Naamans Rd. Thank you.”
“Darius was great in helping us with adding my wife to my plan. He’s friendly and professional while also being relaxed making us feel comfortable. He helped me realize that I qualified for a business account and saved us money not only for our cells but also on our home internet. Henry, the manager came by to introduce himself and talk with us while there were no other customers to help. He’s also super friendly, the store just has a good atmosphere. We were going to switch my wife online but are happy we went to this store instead.”
“Always courteous, knowledgeable and provides quick service. They also always have everything in stock that I go there for. It's clean and nice and cool in the summertime.”
“Awesome store in the middle of one of the best farmers markets around booths corners! They carry everything you need including custom screen protectors to fit any phone or car infotainment system. Stop by one of their two locations next time you're in the market, you will not be disappointed!”
“Jake was awesome when Helping me my new phone And all the products that went with it. He was so very Helpful alsowhen I need help two days later with my phone, he spent over an hour and a half And Ralph also tried to help. I appreciate their time and all their efforts. Great experience.”
“How's everybody doing? This is DJ Sean. My PlayStation 5 has burnt out. And I brought it here to this store. It took them a month, but they came through. Not only came through, they made me very happy. They fixed my PlayStation 5. I give them 10 stars, they will make it happen. I have already told my friends to Bring their PlayStation here.”
“Switch my phone number to boost and I see a good internet with. Store was very good, the guy working there was very helpful, he helped me to create my Apple ID too .”
“Excellent customer service ! They repaired my phone screen in less then 30 min and they will take the Extra mile to help you. Especially sal, he’s a beast. Keep it up guys !!”
“Ok so was quick to give a bad review about my experience at a different AT&T store, the 778 W. Sproul Rd., Springfield, PA, which was so horrible this past Sunday. Now this AT&T store, which is actually closer to me, was a completely different experience. A representative named Jordan at this store was actually pleasant and helpful, unlike the people at 778 W. Sproul Rd. who are there to try to take advantage of you with purposefully deceptive sale practices. He was able to help us undo and correct the nightmare that 778 Sproul Rd. had created for us. Jordan and another rep there, a female who I wish I remembered her name, were extremely knowledgeable and understanding. They restored our faith in AT&T as a business and our service provider. Thank you so much to Jordan he provided excellent customer service and exceeded our expectations. We will be doing all of our business there in the future!”
“My wife and I had a tremendous experience at the AT&T store at 1100 Baltimore Pike recently (2/11/2026 at 5:30pm). We had purchased a new cellular iPad and were having trouble transferring the service from the old one to the new. The associate at the store, Shay, was knowledgeable, professional, courteous, and solved our issue in under 30 minutes. What more can you ask?
Shay was a great ambassador for AT&T. She also discussed other plan and service options with us in order to reduce our costs - and while we didn't choose to make those changes on this visit - you can be sure that Shay's outstanding customer service will be the reason we come back to do so in the future.”
“Josiah spent a considerable amount of time listening to my father who is grieving and suffering from symptoms of a stroke.He spent the time listening to him knowing that he might miss sales. Josiah fixed my Dads phone so it was easy to use. He is amazing.”
“Lamont was very helpful very satisfying got me in and out and help me get the best deal for my son phone. He made me feel welcome and felt like family first time coming here. Just know he has a customer for life !”
“I just left the Concord Pike store next to five below, Scott and Kayla? oh my God it was such an amazing five star customer service experience and I’m thrilled to death. It was seamless. It took no time at all and it was just a great great great experience so positive so bubbly, so energy energetic, and I get a brand new 17 promax Got to pay my bill just great service Scott and Kayla? five star thumbs up !”
“Tykirah was a very knowledgeable young woman she fixed what I couldn’t get fixed via telephone they were extremely kind to this elderly woman who knows nothing about computers. Zay what a sweet young man he too assisted me with a on going problem I no have a problem with these 2 AT&T employee.”
“Julio is the man to go to when you have a problem with your phone he was very patient and a nice guy to talk to when you have trouble with your phone he had a positive attitude and had a nice conversation a very nice young man i brought it in a cracked android from china and he took care of it right away for me and gave me a good deal and a good upgrade Best customer service!!!!!”
“Prior to my coming to the Glenolden office I checked out the reviews and based on mostly positive ones I decided to go there for service. The reviews were inadequate in expressing how exceptional this office is. I was met with a warm greeting and then connected with Jason. His service to me was exemplary not only in the practical and the technical aspects of purchasing a phone but his demeanor and character were outstanding. Without question, Jason is an asset to your company and a blessing for any customer he works with.”
“I am very pleased with the excellent customer service that I had received from Juan Smith and Alan Miller at the Concord Mall store location in Wilmington, Delaware 19803 from Saturday, September 2ND, 2022. Both Juan Smith and Alan Miller helped me out a great deal when I was applying for a new AT&T mobile phone carrier plan.”
“Vanessa is amazing! She was very helpful with getting my mother a new phone and new number!! She had such great energy and we really enjoyed talking to her! She made our visit easy and pleasant! Thanks Vanessa!!”
“I have received the best service in a while time with Cariely, she was friendly, reasonable, helpful, kind, respectful. She has great customer service, she’s very knowledgeable in the information that was given! Honestly she made my whole day just by her being so professional and patient with me and handling my services. Her personality seemed very easy to get along with, and sweet. I hope her managers see this and truly understand the person they have is amazing! 10/10 rating, I’ve had cricket for a while now and hands down best sales associate yet and that’s coming over here from New Jersey to Delaware! Thank you again Cariely I hope this message finds you well!”
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“I had a great experience with Orlando the last time I was at the store , very helpful and made sure to explain everything so that there was no confusion. Definitely would recommend coming here for phone help and upgrades”