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“I was in need of a new phone and I usually have the worst luck doing so. Jason and AJ were so helpful, excellent service, and so knowledgeable on all aspects of the sale, transfer and updates. They took their time, didn’t rush through any part of the process! They graciously answered all my questions and showed me how my new phone works. AJ definitely has the magic touch with tech -Highly recommend them!!!,”
“Don was a very big help. He solved the issue I was having with my phone. I greatly appreciate the custome service I receive from this location. I will continue to come back.”
“Don helped my mom and I upgrade tonight he was super helpful! Very professional and knowledgable. Will definitely return to this location to see him for any future upgrades!”
“Thank you, Asha for going above and beyond! I was overwhelmed and anxious to set up my new iPhone. Her professionalism, knowledge, and patience made for a pleasant experience.”
“I was at the Verizon store getting a new phone and Ryan was so helpful. The store closed while he was doing the transfer and he didn't hesitate to stay to continue and finish everything. I really appreciated his help.”
“Everything went great. Couldn't have asked for a better experience. The manager was knowledgeable, and had me in and out of there with a new phone, and service in less than an hour.”
“Awesome customer service
Very impressed watching both the sales guys working with customers
They made every customer feel like they were the only customer there”
“Big shot out to BRITTANY!!!! Absolutely amazing 🤩customer service🤩. My husband was going out of state and needed a new phone asap. She exceeded expectations from Metro( due to past experiences with other stores) She helped above and and beyond!! Got us in and out in less than 30 mins will definitely be returning and specifically asking for her. Thank you again Brittany.”
“Marcus was super pleasant and very helpful with transferring my data. I didn't have an appointment and coverage in the store was very light, but he multitasked several customers and offered great customer service to all. Very much appreciated his expertise and hospitality.”
“Brandon, From The Overlook Town Center Store, went beyond my expectations. He had tons of patience explaining the steps until he found the perfect solution to fit my needs. He made a stressful situation that I’ve been putting off easy for me. I had an amazing experience thanks to Brandon.”
“Taylor was an incredible employee. He was so professional and so helpful. He went above and beyond to help me with my bill and with my parents bill. Thank you Taylor!”
“Thank you Mack! So patient, helpful and relieved my worries about my new phone. You are the kind of salesperson that keeps me a loyal customer. This store is my Go-To place.”
“Great Customer service Always Treated With The most highest customer value when I walk in Store Manager Ceci is very Kind and always helpful Highly recommend this Location”
“I had an amazing experience at the Cricket Wireless store on Columbia Avenue! Nola and Alea were incredibly helpful and went above and beyond to assist me. I walked in without plans to get a new phone, but with their guidance, I ended up with an iPhone 16e!, and I couldn’t be happier. Their customer service was top-notch, and I highly recommend visiting this location for any phone needs!”
“I ordered a new phone online and needed to return to T-Mobile a phone for trade in. I learned I could take it to a T-Mobile location versus mailing the trade in phone. Upon arriving I met Jon Thelen, the store manager. He knew exactly the process and made the phone trade in return really easy. He also asked if there was anything else he could help with, and did answer some questions regarding their home WIFI service. I am heading back to try that service and will look for Jon again. A+++ customer service !”
“My son and I stopped in at CPR to have his phone repaired. Angel and Kayla where are so sweet and personable and got the job done in no time at all! Thanks again! #savethecouch”
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“I told him what I needed and he recommended the phone to suit my needs and the best deal available. Did not try to sell me something I didn’t need. Very sociable, friendly and professional. I recommend Lititz AT&T for your iPhone needs?”