Metro by T-Mobile receives mixed reviews regarding its different store locations. Some staff are noted as very helpful, extremely informative, professional, and delightful. Employees have been known to call other stores to assist customers. However, other experiences report staff as very rude and very disrespectful, with mentions of mistakes and poor service. Store reliability is also questioned, citing problems with opening hours. While some customers express strong loyalty to specific professional stores, others advise checking out alternatives.
The District manager was incredible, he fretted me when I came in while he was with customers. He helped me set up a new phone plan quick while multitasking training a new employee so seamlessly. Wonderful!!!
May 2026
Celia is very helpful woman, she is a good worker she did amazing job she did better job then other stores. Thank you celia for everything you gave me. God bless you.
