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“Don helped my mom and I upgrade tonight he was super helpful! Very professional and knowledgable. Will definitely return to this location to see him for any future upgrades!”
“Having Multiple customers there in the store and the sales Lady (Kristen) was able to multi-task and remained positive. All the customers left happy with a smile.. Thank you for your help, definitely coming back.”
“Thank you, Asha for going above and beyond! I was overwhelmed and anxious to set up my new iPhone. Her professionalism, knowledge, and patience made for a pleasant experience.”
“Everything went great. Couldn't have asked for a better experience. The manager was knowledgeable, and had me in and out of there with a new phone, and service in less than an hour.”
“Got a new phone that was unlocked but my old one was busted, so needed to go to the store to get it activated. We had some issues with the rep on the phone w/ metro, however the in store associate Celia (CeCe) was super helpful, stayed calm w/ me, went out of her way to find a quick solution for me because I needed to get to work. She was very professional, kind, and truly helped me. Thank you CC!”
“I had a great experience. The staff was friendly, responsive, and went above and beyond to make sure I was satisfied. Truly top-notch. I’ll definitely be a repeat customer and recommend them to anyone looking for reliability and great service!”
“I had a very positive experience at this location. My agent was Justin and he was extremely helpful and professional. I highly recommend this store for all phone and other ATT services. Agents are knowledgeable and take the time to explain the products and available services without being pushy.”
“Brandi helped me last week to get a new phone and sim card for my husbands phone. She was helpful and did a good job with all our needs. Very good service, even when other customers came in to pay their bills while she was helping me. She handled the multiple tasks easily and professionally”
“My sales person was very pleasant you work eith, was efficient in getting a new phone set up and was knowledgeable of how to address any issues that came up. I would definitely go to him again”
“I ordered a new phone online and needed to return to T-Mobile a phone for trade in. I learned I could take it to a T-Mobile location versus mailing the trade in phone. Upon arriving I met Jon Thelen, the store manager. He knew exactly the process and made the phone trade in return really easy. He also asked if there was anything else he could help with, and did answer some questions regarding their home WIFI service. I am heading back to try that service and will look for Jon again. A+++ customer service !”
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“Brought housebound friend to address phone problem... Mr Jose most kindly and efficiently fixed in less than 2 minutes with 1 minute of that explanation of the problem. Will become my store when I move back East. Appreciate this gentleman!”