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“I have always found it easy to work with Rick. I am a Real Estate agent and have completed numerous transactions with Rick. So of course when I needed a lender for my own transaction is was an easy choice.”
“Very clean place inside, staff very friendly, great customer service, Shawn is awesome too and gives honest advice on credit, I have TD bank and bank of American and been with diamond credit since July!”
“Outstanding Service at the Bank!
I had a very positive experience at the bank thanks to the excellent service from the staff. They were professional, polite, and extremely helpful throughout my visit. Every question I had was answered clearly, and I felt truly valued as a customer. Their efficiency and warm attitude made the whole process smooth and stress-free. Definitely the best service I’ve received at any bank!”
“I was greeted as soon as I walked in. I had multiple transaction to handle, not receiving my account paperwork was one of them. They were a little short handed and I was there a little over an hour but they did address all issues. I would have given 5 stars but I have to wait until May 27th, or later to see if everything is corrected.”
“Unbelievable! It's a pleasure and an honor to meet people who care about your needs. The representative was excellent explaining all facets and more pertaining to my visit. All questions I asked were answered with clear answers. I'm looking forward to what the future holds for my family and I and the growth potential I see up ahead.”
“Our experiences with Phoenixville Federal have been outstanding throughout the years my husband (Julian) and I have been associated with your institution. From dealing primarily with the fine people at the Main Street branch (branch manager, customer service representatives, to your courteous staff in the lobby or the drive through plus other back-office personnel), our interactions have always been positive, we have been treated with the utmost professionalism, and we have been provided with great advice and service. Additionally, Julian's professional dealings with Phoenixville Federal through his financial positions at three area non-profit organizations (Phoenixville Area Children's Learning Center, Historical Society of the Phoenixville) can be described with the same passion and commitment. I commend Phoenixville Federal for their community involvement and desire to see both its non-profit and for-profit sectors thrive and experience success. Thank you for truly being a wonderful community bank. Sincerely, Julian & Joann McCracken, Phoenixville, PA.”
“From initial inquiry about a HELOC to application to closing, the entire process was quick and easy. Everyone we spoke to during the loan process was extremely friendly, informative and helpful.”
“Heather and her staff have helped us refinance two of our vehicles and now my motorcycle. They handled everything remotely from start to finish, and made sure it was all taken care off. Not only did they save us a ton of money, but they truly treated my wife and I like family. It feels good to bank with someone you can trust and who cares about us. Thank you all for your help.”
“The staff at the Limerick branch are absolutely amazing. Cathleen has gone above and beyond in helping my dad through a difficult situation, and her kindness and dedication have meant so much to our family.
Everyone at the branch is consistently friendly, attentive, and welcoming. They treat my dad like family every time he walks through the door. Even with all the conveniences of modern technology, he still prefers to conduct his banking in person—and this is the only branch he wants to visit.
Thank you for providing such exceptional customer service. Please keep up the outstanding work. We truly appreciate everything you do and look forward to seeing you again soon.”
Closed
800 PA-113, Souderton
Banks
“My dad has been going to this bank for a long time now, and now that he's aging he's had a bit of difficulty with memory and a few other things. These folks have been super kind, patient, and helpful while we're adjusting! Victoria especially has been wonderful in helping him and me settle his finances. I'd recommend them for sure.”
“Always have a great experience, the staff is professional friendly and accommodating in addition to creating a feeling of financial partnerships. Molly is my girl, she is amazing! Super knowledgeable and welcoming.”
“The girls at QNB Pennsburg branch they always can me between transfers and credit cards won’t go any were else pennsburg has the best others great but pennsburg goes all the way out thank you Qnb team !”
“Since moving back here I had a lot to do with wire transfers, fraudulent charge on my account, notary of will, etc. they made everything easy to do and handled it quickly and with pleasant service”
“As soon as Iwalked in everyone was so nice and very efficient. The staff took really good care of me and my needs. I have since switched over to this company with ease. I am so happy to have them as my credit union!”
“Helpful staff, some have more patience than others. Transactions are always perfectly accurate. Customer service is efficient and if the branch can't help, they direct you to the appropriate department quickly. A great place to bank.”
“I go to this branch at least 2–3 times a week and every single visit is such a great experience. The staff are always welcoming, helpful, and have such a positive attitude. You can tell they truly care about their customers, and it makes banking here such a pleasant experience. I absolutely love everyone who works here!”
“Pleasant staff members....they are always . willing to help to resolve any problem or question that may arise. Always polite and easy to work with. Love the positive attitude of the entire staff. Very informative and they explain clearly.”
“I went into the TD Bank in Harleysville and was greeted by Will Woods. Will was so friendly and nice. He answered all my questions and suggested making an appointment to review my business account.
TDBank is very lucky to have Will representing their brand.”
“I selected fast cash at the ATM and it provided it in 50s and 20s. It provided exactly what I needed in a convenient location. I will continue to utilize this location in the future. Open till 5 PM.”
“I was at the Limerick Branch on Nov. 12 to open Vacation account. Not only did my wife and I open the vacation account we also opened a high yield savings account as well. The young lady who assisted us was excellent. We so enjoy our accounts with American Heritage, which was carried over from Montgomery County we never even looked at any other banks.”
Closed
400 Main St, Red Hill
Banks
“I went into the Phoenixville Federal Bank in Collegeville to close a loan account early. Rachel Perez and Heather Fobia did a fantastic job in closing out my loan. I appreciate their kindness. Thank you. I enjoy having Phoenixville Federal as my bank.”
“Assistant branch manager super helpful . Came in at 4:30 and got all the help I needed! Got me a new card , updated my address and got me back my app access . Best service”
“I came in about a week ago and I walk in and I got greeted by the teller and the Branch manager. He was very helpful and very understanding. He helped me open my new bank account and provided me additional advice for my new upcoming business. I appreciate the advice and all the help that I got from Kevin McCrabb and his staff. thank you and happy holidays can’t wait to come back and deposit more money.”
“Citadel Bank is one the best banks out there ! I bank at 3 big name banks and two Credit you banks . These guys are by far the friendliest and most knowledgeable. You are greeted as soon as you enter the bank. Thank You for services please don't change a thing ! Matt”
“Absolutely love this place. Jermaine is awesome and very knowledgeable. Will do all my future endeavors with him. Bless everyone that works here and have a Happy New year.”
“Every visit is welcoming, friendly and helpful! The ladies here go above and beyond to make sure I'm satisfied each time I'm there. Plus this credit union is top notch in efficiency and making me feel secure about my money.”
“Ryan is the best! I literally just called about my account and a company that took out a double fee, he took care of it, made me feel comfortable and it was done in a moment. Been meaning to stop in or call n haven’t since February n he made this so easy one more thing off my to do list! WOW, all I can say is thank You Ryan! Didjt even have to stop in helped me over the phone n so personable n easy to talk to n see right before i went to type this review someone else left a review for Ryan. Many thanks, something so small but such a blessing!
???? thank you!!”
“I had a great experience with the team at this Chase Bank branch. Everyone was welcoming, professional, and very knowledgeable. They took the time to answer all my questions and made the entire process smooth and stress-free. It’s clear they truly care about their customers and go the extra mile to help. Highly recommend this branch if you’re looking for excellent service!”
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“KeyBank was an appearance, amazing foundation of people pulling together to bring wonderful service to the community and it's clients , I opened up a business checking account and also had a relative open a personal checkings and savings. These processes with both of us was handled swiftly and diligent. The owner of the branch Frank was active and engaged giving advice and confidence everything was running smooth. Jennifer my bank teller was amazing and accurate with all the information and questions. Elisabeth who took my call and welcomed me to the branch, Lora, Jane and Jan handling the deposit and funding of all the accounts was great receipts and paper work all in line I do recommend 10/10 beautiful clean open branch”