Advance Auto Parts on Carlisle Pike in Mechanicsburg provides automotive aftermarket products and free store services. Customers report generally positive interactions, getting needed products at decent prices with good service. The store offers free installations, like wipers installed quickly even during a snow storm, which customers find very helpful. The staff is noted for being kind and making time to help, such as running a diagnostic test right around closing time for a traveler in a pinch. One employee is specifically commended multiple times for outstanding, knowledgeable, and friendly service, taking time to help customers find exactly what they need for their vehicle, making the experience enjoyable and inspiring confidence. The store also provides free battery testing, engine code scanning, and battery and oil recycling.
I unfortunately locked my car with my keys inside and was in a panic. Luckily, this store was five minutes away to walk to, and I was Helped out by Dylan and he was kind enough to walk with me to where my car was and unlock my car for me. He went out of his way and was above and beyond. My service was exceptional!
March 2026
Parking was easy. Help in the store was quick and efficient. The guys know their stuff. Former PepBoys customers can go here like I did with no worries.
February 2026
Came in for some new wiper blades and the ones I bought were defective. The staff was quick to get me replacements and back on the road asap. Sometimes going into auto stores the staff can be a little standoffish but not the guys working today. Really appreciated their focus on quality customer service.