“Just got off the phone with Boost Mobile Associate David.I was having trouble getting into my voice mail.David was very professional and extremely helpful. He directed me to call the help center a 611 and they were able to fix the problem! If it wasn't for David's expert knowledge and helpfulness I wouldn't have known what to do. Again thank you for all your help David! I will definitely refer all my friends and family to see David at the Mechanicsburg store.”
10AM - 8PM
4953 Carlisle Pike, Mechanicsburg
Mobile Phones
“Angel was there a customer service representative and he was very quick and knowledgeable. He had our entire transaction done of adding two new lines to our account and under 20 minutes. Highly recommend”
“Everything smooth I been waiting on payment for almost for about 2 weeks. I was supposed to receive payment money & it's Tuesday I still have nothing one of the staff members told me I would get it monday.. I still haven't received payment confirmation it supposed to took 1-2 days it been about 5 alreadyUpdate I just received paymentThank you cell4pets”
“All the staff were welcoming when I walked in. Ashton helped me today and made things very easy/seamless. They were very respectful and were willing to work with my family member over the phone to problem solve switching from Verizon to T-Mobile. Took less than 15 minutes. I even heard another staff member advocating for their client with a third party on the phone. Wish people left this site more positive reviews”
“I visited this store today. I was helped by Mohammed Haseeb . I cannot say enough nice words about this man. He was incredibly helpful, knowledgeable, and very kind. He is the kind of employee that I wish most places have. Thank you so much Mohammed you made my day!!
Rebecca Jordan”
“Sign in immediately and you are then in the queue.if not with a customer, the techs come up to you and log you in on their ipad. Very good cust serv, attentive and helpful”
“I wanted to give this review for a gentleman who took my phone call name Junior.
Junior was very helpful. I’m dealing with a customer that may have dementia.
Junior was kind enough to speak to me about his experience when dealing with customers that may have dementia or Alzheimer’s.
this is technically my day off, and I got a call from the previous customer who didn’t quite know who I was, but had an issue where they had three maybe four providers and they may not know that they’re adding them to their home service.
Junior gave me some great information on how sometimes a trustworthy person can be added to the account to reassure thing so accounts aren’t created by accident.
I really appreciate this gentleman taken to time to care and I wanted to make sure AT&T Hi Management, recognize Junior for his knowledge and time and dedication to CUSTOMER SERVICE.”