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“I just came in to do a quick Amazon return but there was a line. The worker, Casey was so patient and helpful with the customers that were struggling with returns. She definitely went above and beyond to make sure they got what they needed. She was clear about pricing and helped get things sent to the printer. I think people behind me were impatient but I know those other customers needed and appreciated her help. Well done!”
“Thank you so much both women in the store early Friday morning it was a power outage that occurred but they didn’t panic at all ,still remained professional tried there hardest to a a-company ever guest despite the circumstances ! They Even manger to give me a phone call when my package came in ! I just wanted to say thank you ladies both so much you do very well under pressure and I condone you dearly for that everything you do .you both are very rare and I truly wish it was more people in the world like you both professional ,helpfulness ,patient , customer service is top tier , literally understanding thank you for allowing me and others to return to a store that has one of the best customer service hands down !!! Thank you so much and marry Christmas ladies and happy new years !”
“Kelly was a great help and with as many questions as I had, she answered with a smile and I felt confident with her responses and valued as a customer. I highly recommend this location. Thank you Kelly!”
“I was going to return a package and had the pleasure of being helped by Doug. He was extremely welcoming and I appreciate him helping me with return. Thank you again Doug and hope your coworkers are just as outgoing as you are!”
“The whole staff Steve the manager, Heather, and Rick are the most kindest professional respectful staff I've ever encountered I appreciate the customer service I receive when I walk in the store top tier service.”
“I had a very nice experience returning my Amazon order. Anthony and the shorter counterpart without a name tag provided me with the help I needed and walked me through the experience kindly.”
“Highly recommend UPS Store for quick laminating services! Denise was super helpful and laminated my 3.5” x 5” card in 4 minutes (time needed to warm up the machine)! It would have taken Staples 2-3 days (!!) and I only learned this AFTER waiting in line for 20 minutes! Next time I’ll come to the UPS Store first - quicker, friendlier, and much less stress:)”
“The staff at the UPS store in Wayne consistently provides outstanding Customer Service. They clearly enjoy working with each other so it’s a pleasure to visit the store.The staff is friendly, efficient, kind, and knowledgeable. A special call out to recognize Atara who is great at solving problems.”
“The store associates are always calm and attentive to all patrons who enter the shop. I love the ease of printing labels using the computer in the shop. I always have a great experience here.”
“Recently used Mail Service Center to pack and ship an auction purchase I made with William Bunch Auctions. I was very pleased with the pricing, service and communication. Would recommend.”
“Not often you think to leave a review for shipping store but i was tremendously impressed by a staff member — Michael — he was professional, friendly, and got every in and out of the store during the post work rush. He deserves a promo or bonus!”
“Mr. George was pleasant and knowledgeable during the passport process for my daughter. The process was fast and easy. For the people getting your passport, I would recommend having your paperwork completed prior to your appointment.”
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“Omg. Great experience. The UPS rep I dealt with (didn't get his name). Helped me with a silly issue when I first walked in but seriously he packed my gift and got it there 24 hours later in time for the wedding. Great store. Excellent staff”