“I can't thank Gunner and Eric enough for the excellent service they gave me in the Milford True Value store. I dropped off a generator for service Tyler handled it initially when he lost his voice. Gunner helped me picked out some 4 gallons of premium paint. He was very pleasant and made me feel like a valued customer. Eric also, helped load the generator on my trailer as I recently pulled a muscle in my back. As if that wasn't enough The guys told me my rear tire was flat and Eric without hesitation filled it with air. So happy to shop with you. Your staff exemplified excellence in customer care. Please thank them from me. Chef Ray❤”
“I visit often I’m retired and like to walk the isles thinking about my life long work as a construction mechanic. Today was different the staff was warm and friendly no pressure just a warm hello. As I was about to leave Cindy asked if everything was alright and thanked me for stopping by. I turned around and went up to the front and Olivia answered my questions and with the help of Cindy I was a happy owner of a new shop air compressor, a fire rated document suitcase and some hooks for hanging things in my shop. Cindy helped with the heavy compressor even loaded it in my car. I’m so glad I stopped by today I look forward to my next visit.”
“My grill broke on Thursday right before a friend's weekend. I went to True Value Friday morning. By noon on Friday, True Value assembled and delivered a new grill in time for my friends weekend. They even disposed of my old grill for me. What a lifesaver! Thanks True Value.”
“Very friendly staff. And if they don't have what you need they'll go out of the way to try and order it. Oh and you can get your fishing license there too.”
“We at Martell Builders have used Neversink Lumber as our preferred supplier for 30+ years. The team is knowledgeable and friendly, they are the best in the business!”
“We went to the Home Depot of Matamoras today as our local Home Depot did not have what we needed in stock. As soon as we walked in into the lumber department, an awesome gentleman who goes by the name of Shaggy, approached us to help. We must of purchased over one ton of wood (literally!). Between 6x6s, 4x6s, 2x8s, 2x6s, 2x4s, 16 footers, 12 footers, etc... it was a LOT of lumber. Shaggy did not stop for one second to help us load. Not only did he grab us an extra cart, helped pick through the wood, and load the two carts, he also made sure he knew where we were parked so that he could help us load everything into the trailer. We were beyond happy with such service. Shaggy truly went above and beyond and made our experience at this unfamiliar Home Depot a wonderful one. Thank you Shaggy for all your help. Very much appreciated.”
“Good selection of product and constantly being refreshed. Follow up: employees here are very helpful. However it is disappointing to come back a month later there’s still no restock of materials.”
“I get everything for my business from here. Great store, knowledgeable workers are always ready to help with big orders and help me find whatever I need. Came here the other night Thursday Feb 24 I believe around 8:30 pm of course I had to run in for two more things before closing time lol. I hate being that guy but all the staff were extremely helpful with what I needed and what I was looking for for a project I'm making for a neighbor. Thank you Home Depot!”
“I get everything for my business from here. Great store, knowledgeable workers are always ready to help with big orders and help me find whatever I need. Came here the other night Thursday Feb 24 I believe around 8:30 pm of course I had to run in for two more things before closing time lol. I hate being that guy but all the staff were extremely helpful with what I needed and what I was looking for for a project I'm making for a neighbor. Thank you Home Depot!”
“I get everything for my business from here. Great store, knowledgeable workers are always ready to help with big orders and help me find whatever I need. Came here the other night Thursday Feb 24 I believe around 8:30 pm of course I had to run in for two more things before closing time lol. I hate being that guy but all the staff were extremely helpful with what I needed and what I was looking for for a project I'm making for a neighbor. Thank you Home Depot!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.