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“I shopped at harbor freight matamoras Pennsylvania. I purchased an item for my mom. My mom didn't want it, so I went to the store and returned it. The cashier remembered me and that was nice. The cashier called the manager over to process the return. I think the manager was not having a good day. I felt she was quite displeased that I was returning an item.”
“We went to the Home Depot of Matamoras today as our local Home Depot did not have what we needed in stock. As soon as we walked in into the lumber department, an awesome gentleman who goes by the name of Shaggy, approached us to help. We must of purchased over one ton of wood (literally!). Between 6x6s, 4x6s, 2x8s, 2x6s, 2x4s, 16 footers, 12 footers, etc... it was a LOT of lumber. Shaggy did not stop for one second to help us load. Not only did he grab us an extra cart, helped pick through the wood, and load the two carts, he also made sure he knew where we were parked so that he could help us load everything into the trailer. We were beyond happy with such service. Shaggy truly went above and beyond and made our experience at this unfamiliar Home Depot a wonderful one. Thank you Shaggy for all your help. Very much appreciated.”
“My grill broke on Thursday right before a friend's weekend. I went to True Value Friday morning. By noon on Friday, True Value assembled and delivered a new grill in time for my friends weekend. They even disposed of my old grill for me. What a lifesaver! Thanks True Value.”
“We at Martell Builders have used Neversink Lumber as our preferred supplier for 30+ years. The team is knowledgeable and friendly, they are the best in the business!”
“Very friendly staff. And if they don't have what you need they'll go out of the way to try and order it. Oh and you can get your fishing license there too.”
“Good selection of product and constantly being refreshed.
Follow up: employees here are very helpful. However it is disappointing to come back a month later there’s still no restock of materials.”
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“This store has a special place in my heart with the care they give my mom.
Unfortunately I don’t live near her but every time I’ve taken her there they are so helpful to her. They know their stuff.
Funny how she’ll say to me “ I’ve already called them and they have what I need. We need to go now to get it”
It’s because of this care I’m so grateful knowing when she goes alone, she’s going to a store that cares about their customers.
10 Stars
Again thank you all for the care you give my mom.”