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“Great experience. Most days you don't think about your bank, but something came and I need to reach out to the branch and ask for help. They were kind, helpful and nonjudgmental. They worked with me and made my stressful situation a pleasant experience.”
“Jacob was friendly, professional, and detailed in setting up our business account and cards. We’re so glad we selected this branch and had the chance to work with him!”
9AM - 1PM
4032 William Penn Hwy, Monroeville
Banks
“Wen traveling from Philadelphia to mid West there were no Bank of America in these state which made it hard for me to use my card after I cancelled it then I find it try getting in touch with someone at the bank to see if they could have activated my bank within 24 hours after located it which made my remaining travel back West sending money I don't understand why this bank isn't all over the 52 state..I have to give this a 2 1/2 ratings”
“I have been using this bank for a long time.I have never had any problems. Everyone there is so helpful and patient. I had a problem accrue. Not with them at all .I was given a check from a company. The check did not deposit the first time.I told the company they gave another. I was so scared I was going to have the same thing happen and not get paid. Let me tell you all that these people care so much about you.The manager Lynn, Tina and Krystie my teller . All of them helped me until there was nothing else they could do. What service!!!!Yes the check went through with there help! Thank you all at S&T Bank.”
“This bank is the best! I've been a customer since I was 15 and always will be. I called at closing about getting coin wrappers, and made it just as they were closing. Actually a min after. I was happily surprised when they met me at the door with a large stack of wrappers!!!
Thank you soooo much!
A great Bank with loads of helpful employees!!!!”
9AM - 12PM
4210 William Penn Hwy, Monroeville
Banks
“I was there just this past Saturday.This Saturday before Easter. Just thought I'd mention that because sometimes banks are busy around holidays. Yes, there was a long line. I understand people get impatient, but I never understood why? If you were half somewhere else to be you should always so plan to give yourself extra time because you just never know. With that the being said the two bank tellers were incredibly nice.Saying sorry for the wait folks and just took the extra time with their customers. Katie who waited on a deaf person when a above and beyond to help him. I didn't get the other teller's name but she was kind as well.A lot of times good service goes unrecognized.I see a lot of the negative complaints are from years ago so do always believe them. These two ladies deserve a raise!!”
“I absolutely love Key Bank. They have always been so accommodating to me and serviced my account and have been so professional. I was shocked to read some of these comments. They have always taken care of any questions or concerns expeditiously and without charging me like other banks. I highly recommend Key Bank and will continue utilizing their services.”
“Using this bank for a money market account, and formerly for a CD. So far so good. Everyone seems helpful and I’m greeting when I come in. No problems. Appts have been on time and fairly quick with Shelly C.”
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“Based on all the current reviews, it seems apparent that they treat broke people very poorly (no pun intended) and people with money and investments with them very well. At a bank! Can you believe it? Lol”