Monroeville Kia offers a positive and helpful experience for customers looking to purchase or service their vehicles. The dealership features a wide selection of new Kia cars and pre-owned vehicles, with a friendly staff ready to assist in finding the right car and creating tailored payment plans through their finance center. Their service center is staffed by skilled technicians who use genuine OEM parts, ensuring quality maintenance and repairs. Customers appreciate the helpful and friendly attitude of the team, with particular praise for the service manager, who goes above and beyond to advocate for customers and make the process smooth, even during stressful situations like insurance claims. The sales team, including salespeople and managers, are described as easy to work with, providing a smooth and pleasant experience from start to finish. The dealership also offers quick and efficient service, including inspections and recall repairs, with helpful staff providing useful recommendations and a comfortable lounge with free snacks and drinks. Overall, Monroeville Kia is known for its caring staff, excellent service, and commitment to customer satisfaction.
Tim was great to work with the whole way through. He was straightforward, easy to talk to, and made the process simple without any pressure. He answered all my questions and kept everything moving smoothly. Overall, it was a really good experience, and I’d definitely recommend buying from Tim and Monroeville Kia.
January 2026
The service department is wonderful! No one likes taking their vehicle to the service center but this one is trustworthy. The staff is compassionate and friendly. I travel 50 miles to use this service center over the one in my hometown. I would highly recommend them if your vehicle needs servicing.
January 2026
We had a great experience with our sales consultant, Dominic!! He was awesome to work with, fully transparent in the process. Irvin the finance director was also very nice and easy to work with. They got us in a vehicle that I am extremely happy with!
