Preston Auto Group has grown from a single dealership in New Castle to a trusted family of dealerships serving Western Pennsylvania and Eastern Ohio. Founded in 1989 by Robert L. Preston, the business was built on a simple principle: putting the customer first. This approach means no haggling or pressure during the car buying process, making it easier and less stressful for customers. Their service department is known for providing trustworthy and reliable repairs and maintenance, which customers greatly appreciate. Customers consistently mention positive experiences with friendly and helpful staff. Many highlight the easy, pressure-free sales process and the welcoming environment, which makes them feel like family. Several reviews praise specific staff members for going above and beyond to help find the right vehicle and ensuring customer satisfaction. The dealership offers a variety of brands across multiple locations, making it convenient for customers to find the vehicle they want. Overall, Preston Auto Group is recognized for excellent customer service, caring staff, and a commitment to making car buying and service experiences smooth and trustworthy.
Service department is TOP NOTCH! Especially with Kelly as their service coordinator. She did an amazing job with scheduling, communication, and follow through. Preston is lucky to have great employees like her! I would highly recommend Preston JEEP over any other dealers; we travel from Butler because of the great service.
December 2025
Parts dept was very nice, helped me with what I needed and made sure it was the correct part, thank you.
November 2025
No hassle sales experience with transparent pricing. Great experience purchasing my new Ram
