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“Opened an account this morning had a 9 o clock appt. They were right on time everyone said good morning and friendly Jamie opened the account answered every question and more already love the friendliness and polite and courteous staff already”
“I left First National Bank...they were charing me for paper statements when I had paperless service.They would not refund my money. They also never alerted me of this service that seemed to change my account automatically. The head teller was not always happy!They never seem to keep employees and bank managers...REVOLVING DOOR ..UNSTABLE BRANCH!!!My account is left with $0.68Until they close it...”
“Love this credit union. My husband and I are members we have never been disappointed in the services or the staff they are helpful and great. We left FNB because of the service fees and loan rates were outrageous. every bank does upgrades on their systems but it's usually for a brief period”
10AM - 4:30PM
917 Moravia St, New Castle
Banks
“I have had this bank for years and the customer service and the people that work there are amazing. I recommend them to everyone because not only are they great people to talk to they have become like a family to me. They all greet you by your first name and make it a great environment to walk into.”
“I've been with first choiceWhen it used to be the old b+o Federal Credit Union they are the best you're not going to find anywhere that you're going to get a better deal or better service the girls there are number one”
“Excellent service! Nice to have a small bank where everyone knows you. I rarely even go inside (maybe 6 times a year) but everytime I do they know me by name. When I was buying my house they were a great help even though I wasn’t purchasing through them. And their rewards program for their debit/credit card is awesome!”
“We find the manager & tellers at the Mercer branch to be very helpful. They are friendly & concerned about us personally as well as the welfare of our businesses. They are very professional while maintaining the small town personal touch we appreciate.”
“This is one of the best banks you can have. I highly suggest them. If you have ever been jearked around by other banks or credit unions you wolnt have to worry about this bank. The staff at this location are all extremely helpful and very kind.”
“I'm confused why this has such negative reviews. I even go a little out of my way to go to this branch because, unlike what the reviews say, I've always had good customer service from them. In this case, I don't think you can trust the negative reviews.”
“I needed to change my address and I don’t have a PNC account except for car loan. Acct number is xx’d out so I can’t do it online. I called Neshannock branch and the lady Em? Was wonderful! Ty!”
9AM - 6PM
2470 E State St, Hermitage
Banks
“I had the privilege of being waited on by Sasha this morning. It was a hectic morning & deposit. She was patient, kind, & can tell that she will be going places with whatever path she takes. With some past experiences, I see she’ll be a great asset to your PNC bank. I will always choose to return to her window if it is open! Thank you for all your help.”
“I love the staff here they always have a smile on their faces and ready to work on anything you need!! The tellers are wonderful people!! Working with the public isn’t easy and I admire their dedication and ability to stay focused and positive even on the first of the month!!”
“I am newer to Pennstar, but I have to say, I could definitely tell that they had my best interest in mind! Being new to the area, I was looking for a financial institution with a nice and knowledgeable staff, and Pennstar definitely goes above and beyond! They made my car buying experience so easy and were my partners in looking for a new vehicle and worked with me through the whole process! Any time I need another loan, I will absolutely be going to them! They always have quick and pleasant service there, and I highly recommend it!”
“I love WesBanco but I do not care for the women at the New Castle branch. They said they didn't know me and were rude to me and made me sit and wait when I did not have to I have been coming there for a year-and-a-half but yet they said they didn't know me. I will not go in that Branch again ever”
“John Green is hands-down one of the best bankers to work with. Super nice guy, explains everything in a way that actually makes sense, and gets things DONE. I swear he’s one of the fastest typers I’ve ever seen lol watching him fly through paperwork was honestly impressive. He made the whole process of opening my business account with Huntington smooth, easy, and stress-free.
Also want to give a shoutout to Luis Estrada — always great to see a familiar face and a loyal customer helping out on the other side of the counter. Overall, awesome people, great experience, and I’m really happy I went with Huntington.”
9AM - 5PM
9 Main St, Sharpsville
Banks
“I've been at Huntington bank now for going on 4 months coming from first national huge difference I'm much happier and I do like the 24-hour Grace and that if your account goes over below 50 you're not charged excellent features highly recommend”
“There’s one staff member down there that I like, very polite and professional. The rest of them needs attitude adjustments. Other than that, simple savings account and can’t complain.”
“Wonderful experience today! Erin Kiefer was super helpful, warm and patient when she helped us open up a business account today. Stellar! Best time I’ve ever had at a bank.”
“This is my favorite Bank to go to! They are the most helpful and friendly people for you to do your banking needs with! I never had a bad experience with anyone! I highly recommend this Bank but sorry to say that on April 19th the lobby will be closed but the drive thru and ATM will be open!”
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“They are more than a financial institution. They are like family. They take the time to get to know their customers. I am more than an account number with New Castle Bellco FCU. In a world of big business, I prefer small and local. They definitely fit the bill!”