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“Terrance M., we are so glad we called! You have wonderful customer service and a genuine, lovely personality that gave our upgrading phone experience one to remember! Willing to wait on us but we got there in good timing. Knowledgeable and patient. Definitely would recommend 3rd st location and will return for additional purchases. I know they better fix that AC so you can be cool in that hot air 😊.”
“Manager Mike was very helpful and went above and beyond to help me with my order will let everyone I know to come here been to other stores and never got the help I received here excellent customer service”
“Needed a new iPhone Isabel gave me a great deal on a new iPhone she was polite and helpful, she was also very knowledgeable about all the new phone’s Great Customer Service and support.”
“Javed is amazing. He made the entire transaction smoothness. If you're ever thinking of making a transaction with cricket you should go see him. As far as switching numbers my wife did that, and it was seamless, and we got a brand new phone for nothing. Go see him.”
“Our service rep, “G” was excellent. He went out of his way to insure we had a great experience. He is extremely knowledgeable and made the upgrade very smooth and efficient. Thank you “G”!”
“Amanda and Cody were the absolute best! When I originally got my upgrade in March 2026, everything was messed up from previous associate (no longer works there).We spent months going back and forth to all surrounding verizon stores and multiple calls witch customer service to get it corrected but nobody was able to. Our last attempt to get a resolution before switching to another carrier was an interaction with both Cody and Amanda (manager). Not only were they able to get everything fixed in minutes, they both went above and beyond reaching out through multiple channels to see any additional savings for us! Cody listened to our concerns and was eager to help, while Amanda was patient, experienced, and knowledgeable and knew right away how to correct the situation. These two are honestly the reason we have decided to stay a loyal customer to Verizon!”
“Unfortunately got there on the guys break time. So had to wait about 10 minutes. But he was nice and helpful. Didn't pressure us to buy anything we didn't want. Just needed my daughters phone looked at since it froze. He fixed it quickly and we were on our way.”
“Great experience with Daisy from start to finish. She really took the time to understand what I needed instead of just trying to sell me something. I got a phone and home internet which works really smooth.”
“I had the best customer service experience of my life here yesterday The representative Jose was very professional and experienced,he helped me throughout the whole phone buying process and even helped me create a email. I highly recommend this location to purchase your phone! Great job Jose thanks ?”
“The gentleman in this store were very helpful. I didn't feel like they were using pushy sales tactics on me like I would usually suspect when going into a phone store. Thank you for your help.”
“Josh was great came in thinking i just needed to pay a bill but left out with a new active line on my existing phone and got a good bundle deal on headphones screen protector and case he got my old phone looking brand new”
10:00 AM - 8:00 PM
4375 Lewis Rd, Harrisburg
Mobile Phones
“Customer service was great even with dealing with adverse customers in front of me I was still treated excellently and they did not let inconvenient people ruin their day”
“Retail sales rep Ben was such an awesome representative. He helped me so much with my phone and information. I definitely recommend the store as well as him as an employee.”
“After a nightmare trying to port my T-Mobile lines to Total by Verizon I called these guys up for customer service question about activation a esim I bought on cricket.com. They said they were will willing to help so I went to the store got a regular sim and added a line for my wife in under 10 minutes. They were helpful, friendly, and knowledgeable. I lost my lines because Total would not give me porting pins to port them back, but Cricket at Allentown Blv in Harrisburg helped me get new lines. Next time I'll go straight to them! Great Job!”
“Joshua is my new hero! He honestly gave me the best customer service experience I have ever had at Boost, and possibly anywhere. I am almost 50 years old, so he had surpassed a lot of people who have served me. He should be recognized as a superior employee of Boost Mobile. Please reward him as the star that he is. I will always remember his willingness to go the extra mile and save the day for me and my family.”
10AM - 8PM
5610 Derry St Ste 6, Harrisburg
Mobile Phones
“Your satisfaction with customer service will exceed your expectations. Great gifts for different occasions. Very knowledgeable with any type of issues you have with your phone or any other electronic devices.The store also has very affordable phone service plans.”
“Stalin & Lucas were a TREMENDOUS help!! They helped my husband & I upgrade our phones! They were knowledgeable & found us the best deal! They were very professional and friendly! My husband & I were getting to know them some while they were getting our phones squared away! Thanks so much guys! You were great!!”
“I originally had gone to the metro store on the Pike over the weekend due to it being closer. I wanted to upgrade my phone and the guy working was rude and didn't want to help me so I ended up going to this one and I'm glad I did. The representative, Ben, was very polite, friendly, and knowledgeable. He took the time to answer all of my questions, explained my options clearly, and made the entire process easy and stress-free. His excellent customer service and positive attitude really stood out. I appreciate all of his help and would definitely recommend this store to others. Thanks again Ben!”
“We had a great experience at Best Buy! Very nice and friendly people who work there, specifically Quill!!! He was awesome, knowledgeable and very kind. He helped my daughter choose the right laptop for her use in college. He does deserves a promotion and a raise. Thanks Quill!!!!”
“The Manager of this location is also the manager of the other 2 locations in Harrisburg and I have to say he is one Rock Solid guy. Many thanks to him and I pray for nothing but prosperity in his life. I was in a tough spot, just missed a week of work and had to dump over 1000 into my truck. Savings depleted but I scrounged up enough to pay my phone bill. Somehow there was a technical issue where I had no data. Been with Total Wireless for more than a year. They have the best prepaid coverage area IMHO. So I spend 2 hours on the phone with 611 troubleshooting my no data issue after 4 phone calls the day before. They had no answer. Said they'd get back to me in 24-48 hours. Mind you this has absolutely nothing to do with any of the local stores. But I need my data. It's essential to my job. Can't work without it. I go up to the total wireless in Kline Village and the girl there tries to help me but had limited knowledge due to being fairly new. She contacts the manager who tells me to come down to the Derry Street location. The manager there spent over an hour on the phone with technical support trying to help me even staying after hours. He had absolutely no obligation to do so. After they concluded with no resolution the gentleman offered me an upgraded phone at half the cost covered by him and it was way less than that that I paid honestly, gave me a free case and made sure I had solid phone service and data before he left that store. That is Rock solid customer service to say nothing else. I was in a real rough spot and I was very discouraged and that good deed he did for me that day snapped me out of it and got me back on the ball. So many people go around nowadays and don't care about nothing but themselves so to see someone that I know nothing about who has no obligation to help me go out of his way to do everything he can to help me is unrepayable. People like that make me believe that there is still hope when things seem hopeless. If you want someone you can trust and who won't try to scam you or cheat you out of money to make a buck I'd go there if I were you. Thank you for everything sir and may God bring you nothing but fortune and prosperity.”
“I have a LG K10 on the 50 unlimited promo plan from this location and my phone and service has never been an issue for me been with the company for about a year now.”
“I had to bring in my mobile internet device since I had an issue with it. The staff were very helpful and the store manager helped a lot and provided me with a new device which was appreciated!”
“I went in here to buy my kids phones, something inexpensive because I mean...their kids??♀️ after I had went to boost and they tried to charge me an arm and a leg for just the phones themselves. I walked in and all it took was telling the guy I needed 2 phones for 2 children and he immediately hooked me up with a phone, screen protector, and case for an awesome deal❤plus put them all together and have them to my kids ready to go I really wish I would have gotten all their names to give them all a HUGE shout. But it was Saturday March 20th between 3 and 5. 3 woman and one guy. If you was there then you know? The whole staff was awesome! Got me in and out in a short period of time and it was awesome talking with all of you while we waited. me and my kids thank you a ton!!!?awesome customer service.?????❤”
“I stopped in just to get information on an upgrade and the two ladies were very helpful I would definitely visit this location when I actually decide to upgrade my phones”
“Called the shop the other day. George was really help in my purchase of an upgrade iPhone? . I don’t know how things were years ago at this place, but now the staff and customer service is pretty good ??”
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“I had an excellent experience at T-Mobile thanks to Lee, the store manager. After dealing with a frustrating and unsatisfactory experience at another T-Mobile location, I came into this store hoping for some help, and Lee completely turned things around.
From the moment we arrived, he was professional, patient, and genuinely interested in resolving our issue. He took the time to walk us through every step of the process, clearly explaining what needed to be done and making sure we understood everything along the way. His knowledge, attention to detail, and willingness to help made what had been a stressful situation much easier to handle.
Lee went above and beyond to provide outstanding customer service and restore our confidence in T-Mobile. It's rare to find someone who is so dedicated to helping customers and ensuring they leave satisfied. If you're looking for exceptional service, I highly recommend visiting this store and asking for Lee. Thank you for making a difficult situation a positive experience!”