10AM - 8PM
782 Bethlehem Pike Suite 5, North Wales“The staff at this store were so incredibly helpful. I showed up with a list of things I wanted to purchase and accomplish, and the representative (Lisa) wrote everything down, patiently worked through everything efficiently, and stayed late to make sure everything was done completely and correctly. I was so very impressed with this personable and professional service, and will definitely be going back to this store whenever I have future needs. By going above and beyond, Lisa truly defined and demonstrated the value of excellent customer service.”
“My father and I went here to upgrade my phone and add a new line. We were screwed over by the last verizon associate years ago, but Jeromy took such great care of us!!! He explained every deal, every price, and every catch. He was so kind and amazing and went above and beyond. Definitely recommend coming here and seeing Jeromy!”
10AM - 8PM
722 PA-113, Souderton“Chris and Victor were amazing help when trading in mine and my husbands phones for upgrades. Made it super easy and even looked over our plan to make sure we had the best price for what we wanted. They transferred everything over for us. The whole experience was top tier!”
“Incredible! Came in for a billing problem that was never resolved for many months. The manager Mohammed came out and took the time to go over everything on the account. He checked for promotions and discounts, explained why our bill has been high for so long, and was actually able to resolve our bill issues.10/10”
10AM - 6PM
501 Horsham Rd, Horsham“Stephen was amazing! I was dreading upgrading my phone after 7 years, and he was very helpful. He explained everything and got me the best deal for my situation. I definitely recommend this Verizon store!”
10AM - 7PM
304 Town Ctr, New Britain“I never write reviews but had to!Came to this store to put my grandmother on a new line, with her being older-and non experienced in cell phones I thought why not go to Verizon right down the street from her. As soon as we stepped foot into the store we were greeted so nicely. I usually don’t go to phone stores but New Britain went above and beyond my expectations. We were helped by a girl named Skylar and she was just amazing! Breaking everything down for me and my grandmother, making sure we got everything we needed and just overall was a pleasant experience. I’ve never in my 30 years experienced such amazing customer service! Thank you so much.”
10AM - 8PM
251 Metro Dr, Warrington“Always friendly and helpful service. They actually try to make sure you’re getting the best benefits with your plans and devices, not just make a sale.Best location in the area!”
9AM - 5PM
600 Bethlehem Pike, Glenside“Fred is a joy to work with. He is knowledgeable, patient and flexible.I am new to some computer skills and Fred explained them in a way that allowed me to incorporate them. I highly recommend him.”
“My experience this afternoon was excellent. the store manager Jordan was very helpful and got me in and out with a smile on my face while training someone while the store busyThank you so much”
“Ramadan and Matt were beyond helpful and very informative I was very much impressed soon as I walked in by Ramadan and Matt was there to back him up I loved the service”
“Just leaving this store and have never had such a pleasant experience with a young man that was so informed and went above and beyond. Josh, (ginger hair and beard) looking forward to working with you in the future. You have no idea what a gift your expertise and demeanor were to the two of us in the midst of pre Christmas insanity.”
“This was my second visit to this location. And both times I've been so pleasently surprised. I wish i could remember the name of the gentleman who helped me the first time. But it was 4 years ago. I can't remember. What wonderful and caring employees. Today Rebecca helped me. I came in on tears and left with a smile. She was so calm and was able to fix my problem. Today Rebecca was my angel. Thank you.”
10AM - 7PM
26 W Main St, Norristown“I had to stop in at this location today because I needed help with my phone. The guy that was working was extremely polite and helpful. He had me out the door within 5 minutes with my problem resolved”
“Carmine Bruno did an excellent job today. My brother was having a feisty day today due to dealing with contractors in the AM. He handled him gracefully and turned the mood around.”
“Fantastic support and friendly, helpful employees who remind me why i always choose t mobile. Great customer service, and fair, very clear up front pricing makes it clear why I am a loyal t mobile customer.”
“This location is great! I’ve been here several times and I’ve received nothing but courteous, professional and friendly service. Today I worked with Sieem, and I left having all of my concerns addressed, and with a brand new Apple Watch on my wrist. I will continue going to this location when I need face-to-face T-Mobile customer assistance.”
“The new manager Bobby and the rep sky were kind, helpful and friendly. I highly recommend this store and wish there were more places who had employees that treated their customers this well!”
Open 24 hours
4000 N Cannon Ave, Lansdale“NetCarrier is an excellent partner to work with on all things voice and data services. We have used their voice services for 15+ years and have yet to be disappointed with any part. Knowledgeable account managers that respond personally to any request, no matter how small it is. On those rare occasions when we did have problems and called for support +90% of the time the person who answers the phone (and they always seems to answer) ends up resolving the issue. I don't think we've ever had a problem that lasted more than 24 hours.Highly recommend NetCarrier!”
“John Jayy helped me and my fiance switch from Verizon to T-mobile and get new iphones and such. He was so helpful and patient even with the store being super busy. 10/10 would recommended”
“Calongi was so helpful and nice. He genuinely tried to help me (xfinity people on 3 seperate calls, lied to me about taking my 2nd line off and sending me money back. After 2 months of no service it went from 90 dollars to 400) He was patient, easy going and kind. Give that man a raise ❤️”
“Went in get help straightening out various issues I was having with apps. (My own mistakes) Dvon was fantastic. Very polite and knowledgeable. Walked out very happy with his service.”
“My elderly mother had a billing issue and couldn't get through to telephone support so she went to the Verizon store to try to sort it out. The manager on duty was Rashid and he went above and beyond the call of duty to help my mother. He not only straightened out the issue, but helped my mom install the Verizon app so she could try to address any future issues through the app. Thank you Rashid for being so nice, so helpful. I wish I could have been there to help but its nice to know people like you are there to lend a hand to people in need of good old fashioned customer service.”
“I was in today to upgrade my phone and i was assured by Juliana. She had wonderful customer services skills and i was in and out within a hour so happy to be coming back to this location!!!!”
“I went to a Verizon store and the service was terrible and not customer friendly. I decided to go the Verizon store in King of Prussia and the Manager Dionne greeted me at the door with a warm and friendly smile, and immediately address my needs. She is an asset to the company . She is very knowledgeable, and the information she provided was very helpful. She addressed my needs . My son and I left the store very happy. Thank you Dionne!! I appreciate you a lot.”
“Came in for an upgrade, left with 2! Scored a tablet on my business plan with all the promos they had running for a crazy low rate. I visited last week, so names are blurry, but (I believe) the Associate Kelsey and her Manager Noah, were very helpful, kind, and professional! They made me aware of all the extras and add-ons, but didn't push me onto them, which was refreshing. I also had some extras on my plan for International talk-text-data that I didn't need, so Noah dug further into the promos and sat on the phone for an hour to hook me up with a cheaper plan! Thanks Y'all!-Stosh”
“All of the workers in the store treated me great and knew what they were doing. Walked in wanting a new phone and was out of the store less than an hour later with no complaints. Will be back with any questions.”