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“Representative was helpful but was unable to fix my issue. I tried using the phone a couple more days and switched it over to a different phone. The issue was I went from a S9 to a Motorola. I could send text messages but wouldn't receive along with wifi issues that wouldn't switch while driving, leaving me not knowing where to go. I switched back to a s25 fe and haven't had a problem since. So not a Representative issue but a phone system issue.”
Internet Service Providers
Internet Service Providers
“I never got the text to do the survey, but Joey helped us at this location and he was such a great help! He made the transition to my new phone work even when the old phone was having so many problems out of our control. I’m so grateful for his problem solving, kindness, and patience.”