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“Had to get a new phone but was worried about transferring info and pictures to the new phone. Cameron worked hard to move info over from my old ancient phone and I appreciated it. He was very friendly and helpful”
“Owen took care of my needs. He was very knowledgeable, and efficiently took care of my needs. Also had a great personality. I highly suggest going to him for your next purchase!”
“I have never had such a good experience at a Verizon store as I did at this one! The crew at this store (Luke & Josh specifically) went above and beyond! I was out of town when my problem arose & they didn’t hesitate to jump in & help me. I can’t describe how much I appreciate these guys for helping me when I was in a pinch!! When it’s time for an upgrade, I’ll definitely be making the hour trip to see them! They’ve earned a loyal returning customer :-)”
“Jay is the best! Patient, determined, a lateral thinker. Came to him with a tricky situation and he not only solved the problem, he generously gave me an old device when mine wouldn't work at all! Stellar”
10AM - 7PM
4031 William Penn Hwy, Monroeville
Mobile Phones
“My phone wouldn’t take a charge, I tried multiple chargers and nothing worked. Drove to cell phone repair thinking it was over for my phone, five minutes later my phone was fixed! I definitely recommend that place! Friendly Service”
“Troy was super helpful and I had a great experience. Highly recommend this store over the “corporate” Verizon store also in Monroeville. He was very friendly and made getting my upgrade a seamless process”
“Jason was incredibly helpful and patient as he helped me get my line back onto Verizon after a bad experience with another carrier. Solved my problem and gave me clear answers on many other questions I had about my service. Highly recommend this store, everyone there was helpful and nice to work with. Won’t be leaving Verizon again with service like this. Thanks again!”
“Selwyn has been outstanding in helping this frustrated cell phone user. We cannot compliment him higher than top of the line outstanding. He has been a credit to your company!”
“William was incredibly helpful and such a friendly and kind person. He busted his behind getting us taken care of fixing an issue that was from an entirely different store.
10/10 will recommend people to come see William for boost mobile services.”
“The woman working that day was amazing! Such a great help getting done what I needed to have done that day fast and efficiently! Definitely was a better experience than some of the other cricket store locations I've previously been to and I've had their service for multiple years.”
“The guys in the store do great. I get very frustrated with calling in to AT&T and these guys can help with a lot of what phone support can do. I just wish they could do even more in-store.”
“It was the most seamless process. Both Matt’s were very helpful and patient with me. They could not have been nicer and I will recommend this location . They were so efficient. It is really the best Verizon store I have been to.”
“Jonathan is the best! Not only did he help me but he handled 4 other customers as the other rep did not even bother to help his own customers.
Jonathan was personable, kind, helpful, knowledgeable, patient, funny, and all around great!”
“The AT&T store located in the Strip District, Pittsburgh, PA provided excellent customer service. The store representative Mia, provided outstanding service.”
“I’m writing this review on my grandma behalf. Recently my grandmother went to the AT&T in Pittsburgh mills. Her phone was so jacked up through programming. She took it to the store and was greeted by a man named Charles. He was very knowledgeable and treated us like family even though we’re not AT&T customers. He even held the door for us. He also went over a plan with my Grandma that would be beneficial to her. We will go see Charles today.”
“The representative James, was very kind, understanding, quick to help, a good listener, he was very caring and handled my situation with care. I wish all transactions could be with a person just like James. We definitely need more of him in the world. Thank you James you were awesome!”
“We had a great experience working with Aaron. He took his time to get us a great deal on new phones, did an account review to make sure we are only paying for the services we needed and was a pleasure to work with. If we need something, we will be coming here to see Aaron. Best experience I have ever had at a verizon store.”
“Excellent customer service the representative was friendly and efficient. I would recommend this location. He is professional and very helpful. Thank you for being so kind.”
“Milan was very helpful for me and there was 2 more person in the store but he was so polite and quick that he managed to serve all of us in no time and he maid my day.”
“It's taken me a few weeks to write this review because I was waiting to get our bill for cell service and Internet before I posted anything.
I was in disbelief that someone at AT&T cared enough about us to find us the best deal and to save us money every month. Well - we received the bills and it's true.
We went to the Waterfront store to get a new phone for my husband.
We were greeted warmly by Makaila. She was fantastic.
She went into the back room with all of our information and came back out with a huge smile on her face. She went into detail about how she can save us money on our phone bill, which has eight lines, and introduced us to AT&T's Internet service, which is now available in our area.
I would 100% recommend anybody goes to that store. In addition to her, the manager Mike kept in touch with my husband via text message to make sure that our Internet set up went smoothly.”
“Am I I'm going to give you benefit of the doubt I do not trust you not because of the past things that you have done but when you deny unfair treatment towards your consumers that's un-american.”
“Came here to pay my phone bill but got upgraded to a new phone in very reasonable price. Bhupen the store representative who was working at the store was great in communication n is very friendly.
Loving ing my new IPhone 15”
“Raz was extremely helpful during my travels in troubleshooting issues I was having with my phone. Some Boost locations can be hit or miss, but this location was fantastic. Couldn't have asked for a better customer experience.”
“Will was great! ? he has helped us in the past and is always very knowledgeable!! We drive past other AT&T store locations just so we can work with Will at this location!! Thank you for the great customer service!!”
“The Store is very clean and well stocked. The clerk was very helpful and nice to talk to. He helped me choose a new plan for my phone which I can afford. I highly recommend this Boost Mobile for anyone that needs a phone. Keep up the great work. Thanks for all you have helped me with. God Bless You.”
“Butch is the genuine article. Listen to his advice. He has over 50 years experience in the audio business. Great service, great support, great person. You cannot go wrong here.”
“After having a horrible experience at another T-Mobile location I was more than pleased with the service I received at this location. The staff was welcoming and knowledgeable and had a wonderful rapport with one another. I applaud their excellent customer service skills and am confident I will be back to the Tarentum store specifically for any of my cellphone service needs.”
“Hi my name is Linda and DJ rated waited on me today very good service very informative very helpful explained everything in detail and the deal he gave me was a great deal for me and my son”
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“Tia’Ann at the Verizon Wireless Zone in Oakmont knows her stuff. I have been putting off upgrading from my 10S to a new phone iPhone 17 for over a year because of how painful the experience has been for me in the past. Tia’Ann is a magician when it comes to switching phones. There are still some issues with having to sign into apps again once on a new device - such as your Gmail account - I don’t want anyone to think it’s 100% trouble free - but Tia’Ann made this process so much better than I ever thought it could be! Tia’Ann was recommended to me by my son who saw her in September for a phone upgrade and I was not disappointed. Highly recommended!”