“I stopped in today to have a package shipped to my daughter. I was unsure on how to pack things. Ethan was a big help. He was polite and has very good customer service skills. Thanks to Ethan my package will be shipped safely.”
“I read a few negative reviews and comments but I personally never experienced anything like that I am in there often shipping stuff and most of my stuff is regular mail not even ups stuff and they are still very friendly and helpful”
“I’m currently here , doing an Amazon return. There’s one guy names Chris who’s manning two very long lines , both Amazon returns and also regular check out . He’s amazing and had to ask his name to give him a shout out / took away one star for the managers and the managers only . You should be ashamed not helping him . No way you can’t see the busy line and leave an associate stranded like that . Anywho, great job Chris, you deserve a raise”
“The staff deserves a lot of credit. The amount of Amazon returns alone never mind normal every day shipping would make me stress. They hold their own & are very polite. People go in there unorganized trying to figure out the bar code for Amazon returns. Or it seems like everything they ordered is now being returned.”
9AM - 1:30PM 2 - 5PM
551 Washington Ave, Jermyn
Shipping Centers
“Staff is very friendly and always so quick. I ship quite a few things for a small business and always look forward to walking to the post office because I know it will be a good experience.”
“Fantastic!! Today being tax day and one of the busiest post office days, the line was about to go out the door at this post office. When I entered, there was only one young woman behind the counter taking care of the entire line. She was ever so patient and polite and cheerful!!! About fifteen minutes later, another woman came and was able to clear some of the line by just stamping their envelopes with the date. I just want to say how thankful I am for the woman who waited on me and her service!!!”
“Incredible, kind and friendly services! Came here for a passport card. The process was easy to understand - and explained thoroughly - quick to complete and straightforward. I enjoyed being in this postal office and do not mind going back when I need to. 10/10 would recommend.”
“This is a very impressive post office. It is so impressive that even I would be inspired to sit on the steps and paint Scranton from this vantage point on a sketch pad with a pencil. But what do I know? I’m just Tiffany. I’ve only gone to the Louvre Museum in Paris, France multiple times (most recently with my fiancé) and seen art students and scholars all over the city being inspired and living their best lives.
Wait, was I supposed to write “charcoal” instead of pencil because everyone hates writing with the wooden sticks? Grow up.”
9:30AM - 12:30PM 1:30 - 4:30PM
95 Church St, Jessup
Shipping Centers
“Very pleasant experience! The gentleman behind the counter was very polite and helpful! He answered any questions I had with no hesitation! Great customer service!”
“A playset we ordered was delayed, and we had to reschedule delivery for the following week. I called once I saw the shipment had made it to Scranton and spoke to literally the nicest rep ever. She got a hold of the manager who was able to get our order on the truck that morning and we had it in an hour! She made my son’s day! The delivery driver was awesome and brought it up our gravel driveway!”
8:30 - 11AM 12 - 5PM
101 W Main St, Dalton
Shipping Centers
“I am a regular customer at the Dalton Post Office. I technically live in La Plume however La Plume does not have a scanner for eBay shipping, which is the only reason I visit any Post Office. The postal clerks in Dalton, Kaci and Brad as well as the Post Master are always friendly and helpful, regardless of how busy they are. I rarely wait even one minute for someone to come to the counter. The mail carriers do a great job of dealing with SO MANY packages. People who criticize them might want to try that job on for size. As a former AMAZON employee, I know of the challenges in the shipping world and it can be a BEAST. I often see these carriers out STILL delivering well into the night time hours which means that the clerk on duty is still working as well.”
“Every time I go in here wich is frequently whoever is working is very nice and helpful. I don't know her name but the woman at the desk helped me so much with locating a lost package. She went above and beyond for me and it was eventually delivered after weeks of trying!”
8:30AM - 4:30PM
910 South Main Street, Taylor
Shipping Centers
“Went into Taylor post office with a package to be mailed to New Jersey . After the cashier measured the box the total to ship was over 45 dollars, he offered to cut down the box and re-tape which brought my total to about 13 dollars . The package was delivered on my nephews bday which was just a great coincidence. Thank you for taking the time to help keep my cost down. Now accurate delivery in our area is something else, ( they’re probably overworked and understaffed) but they need to take the time looking for accuracy and care on delivery . Otherwise, this was a positive experience and post. Thank you !”
“Last year I didn't receive mail for days at a time. This year, the entire year I have received mail. New Postmaster has even delivered a few times. Just saw him delivering packages. Old Postmaster would NEVER do this. She was quite snarky when I complained about how bad things were.”
“***OTR drivers with 53 ft reefer trailers.***
Appt time: 0600-1800
Arrived: 1500 ( I arrived a day early and the receiver took me)
Departed: 1530
Overall, decent experience. Staff were friendly and professional. Male and female bathrooms located inside office. You have to dock, turn off truck, chock wheels, and wait inside the warehouse while being unloaded.
Easy location to find.
Fast unloading.
Decent size yard for docking.
Receiving is located at dock door 19.
Roughly 10 miles from Pilot/ Ta in pittston, Pa”
“Recent visit to this PO turned out saving me a few dollars. The cheerful gal at the counter, told me of a cheaper way to send an important letter. She saved me a few dollars and helped with filling out the address.”
8:30AM - 5PM
117 South State Street, Clarks Summit
Shipping Centers
“Our post office in Clarks Summit is well maintained. They're very very busy. They do the best they can cuz they're extremely overwhelmed but it's a fantastic place to do business”
“This one I went to, the mail lady's were so dam nice! They knew everyone that came in and didn't rush anyone. The woman that helped me was so kind since I was so confused.
It was in olyphant I think”