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“Ken was incredibly helpful and patient. I had a problem with my package being returned from another location, and he took the time to fix everything, update the address, and make sure it was done correctly. He went above and beyond to help me and was very kind and professional. I really appreciate his excellent customer service!”
“Aneesh was fantastic and went above and beyond in taking care of us. Calm under pressure and easily doing 3 things at once. Give this man a raise!
Thank you Aneesh!”
“If you need to get a passport especially if you have a child - I highly recommend this location. Not only are they polite, professional and efficient they are very accommodating to children. Donna was wonderful with my son - she even gave him a sticker and slime to keep him entertained. I did not catch the other woman’s name but she helped to make the appointment run smoothly by taking our pictures and making me additional copies. We had a wonderful experience at this location!”
“I found product , clearly marked, price comparison good. Associate assisted me with another purchase. Staples is clean and aisles marked clearly.....but need help sometimes!!”
“Cheryl is here doing her best but it's a little busy of a location to be staffed by only 1 person. It's possible there was a call out but in my opinion more likely to be corporate greed”
“The staff at this Post Office defies all of the stereotypes. They're helpful, friendly and they do a great job with the mail. They've taken the effort to get to know their customers. As a result, they've become a welcome part of this rural neighborhood”
“It is nice to have someone as wonderful as Becky working at our local post office. Her friendliness and professionalism makes a simple errand turn into a nice visit every time.”
“Fantastic service, I've been mailing out dozens of packages every day for my business and both pickup and drop off have gone very smoothly. Friendly and helpful service as well!”
“Stopped by this store today and was dropping off a regular return but since I'm traveling I don't have access to easily package and wrap it myself. The lady who was working the register was very nice and offered to pack it into a box and put bubble wrap in for me. Thank yall very much!! Excellent customer service and would come back again if I were in the area again”
“The absolute best post office I’ve ever dealt with. Like most people I’ve always dreaded having to go to the post office, but since moving up this way, I actually am happy to go. They are the sweetest, most personable people. The best.”
“The staff at the Emmaus, PA post office were fantastic! They provided great customer service and handled my mail order baby chicks with care and attention about 6 weeks ago. Everything arrived safely, and I was notified promptly. I really appreciated their kindness and professionalism. Thank you!”
“I was referred to Craters & Freights in Philadelphia by an auction house, to have a painting shipped from Pennsylvania to Israel. The care taken by Craters & Freighters in Philadelphia, their courtesy, assistance and help were outstanding. The painting was expertly crated, and the shipping was not only timely but surpassed my expectations. The quality of the packing was unparalleled, the attention to details and care were remarkable. I highly recommend Craters & Freighters in Philadelphia for their outstanding services and will definitely approach them again if I will have any item to be shipped to Israel. Thanks ever so much for your excellent job.”
“I had to pick up some stamps and mail a few things. The woman working behind the counter was so helpful, friendly, and pleasant! This was my first time using this PO and I just happened to stop because it was close to where I was running errands. But I will definitely go to this one if I need to use a PO again even if it's not particularly close to where I live. I'm super impressed.”
“Out of all the USPS in the area, this is THE BEST! No matter how long the line is, Andrea and Bridget are courteous, kind, and efficient. They should all be like the Trexlertown location. I purposely drive out of my way because I know I will get the best service!”
“This is a friendly neighborhood post office. Don't let the 'small town feel' fool you though, they are knowledgeable and know how to get things done efficiently. Plus, the clerks behind this counter have aided me in saving money on more than one occasion!”
“I honestly hate going to the post office because most workers are mad and hate their lives. However, the woman working this desk was so kind and nice. Didn’t get her name but she was great.”
“Always an efficient and friendly exchange at this specific location. Thank you, Mr. Patel, for joining the neighborhood and providing excellent services each time!”
“I am not sure where these bad reviews are coming from, maybe they're getting this location confused with another one...I always have a great experience when I stop in here!”
“I live in Macungie but closer to this post office, every Monday to Wednesday I will ship packages. I'm selling online...the people there are friendly...I like that place”
“I always enjoy going to the post office to ship items. Tom has always been helpful, pleasant and a pleasure to just have a small chat with while going through the process of getting the items ready to ship. I have had my kids in with me before and he’s pleasantly interacted with them and gave them coloring books which made their day. I love the small town feel of this PO and I don’t take my business anywhere else unless I absolutely have to. Thanks for all your help Mr. Tom!”
“The worker Shelia there is the most pleasant upbeat person! I wish every place I went to had a person like her working. I purposely will go out of my way and only ever go to this post office once I went there for the 1st time and had a wonderful customer experience. I agree with the other reviews it does make it feel like that hometown post office feel because of her:) they should give her a raise, because she certainly deserves it. She’s the face for that post office and it’s a very blessed happy one.”
“Outstanding customer service from all employees. Each and every one of them goes above and beyond to share information, pricing options, and services on very transaction. Clerks educated me about online options. They get you in and out quickly with multiple clerks at the windows. They work great as a team helping each other all for the good of better service to customers. Service with a smile from everyone.”
“The clerk Jessica at Red Hill is so kind, professional and thorough with each customer. She was a big help today checking into tracking a letter. Dear friends and neighbors, you don’t have to drive to Green Lane to find the nicest clerk anymore! Though as far as I know, they are still nice there, too. East Greenville is decent. Clerks are professional and competent. More convenient parking and closer to Walmart.”
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“Most amazing small town post office ever, you won't find better. From the truly incredible mail lady, to the women (and man) at the post office, this small and personable office is exactly what you know and love about small towns.”