“They filled our prescriptions quickly, had medications that the big brand pharmacies didn’t have in stock, and they put a little American flag attached to the bag in honor of Veteran’s day!”
“Independence in Motion has been an excellent resource for my patients who rely on wheelchairs and mobility equipment. As a physical therapist, I appreciate working with a company that understands how important proper fit, function, comfort, and independence are for each individual. Their team is knowledgeable, responsive, and patient-centered, taking the time to listen to each person’s needs and help identify equipment solutions that support both safety and quality of life.
I have been impressed by their professionalism throughout the evaluation, ordering, and follow-up process. They communicate clearly, work well with clinicians and families, and genuinely care about helping clients regain or maintain as much independence as possible. Their attention to detail and commitment to customer service make a meaningful difference for the people we serve.
I would highly recommend Independence in Motion to anyone looking for a reliable, compassionate, and knowledgeable wheelchair and mobility equipment provider.”
“Dylan called me today to set up delivery for medical supplies for me wife. He walked me through the whole process and answered my questions. He was very patient and was eager to help me through the process. He even Fedexed the first box of supplies overnight since we needed the supplies. I would give him 10 stars for his outstanding customer service skills. He made the whole process seamless. Thanks again, Dylan for being a superstar.”
“Associate named Crystal was extremely helpful in demonstrating my new version CPAP and explaining insurance coverage. I was however disappointed with the difficulty I had getting a personal interaction when I called in for an appoint. After a protracted phone wait I was asked to leave a message.”
“Nick was an awesome help in identifying and getting a replacement hose. Very knowledgeable about safety and regulations. Found the best cost effective method to replace our nitrogen hose.”
“It is a pleasure to speak with kind, courteous human beings at a hard time requiring various equipment you don’t really want, but need. Thank you all for all you do, and for trying NOT to have machines provide customer service.”
“Traveling from California and my husband left his cpap strap home. We found this place on google. We arrived to friendly employees, especially Ian. He was helping a couple of older people when we arrived. They seemed happy with his help. She said he is the most helpful and friendly guy. He found a sample /returned item to give us that worked. Thank you for having kind employees working for you.”
“This is a top notched company that seems to take business integrity seriously. I'm happy to do business with them. I just placed my 2nd order of Covid-related masks from them. I was very pleased with the quality of the masks I previously received and decided to order again. They are also comfortable to wear. In fact I was pleased with all aspects of my purchase: not only are they selling quality products, the prices are reasonable, they arrive promptly and the customer service in excellent. I've interacted with Leah, a manager there and she's very helpful and professional. She seems to treat everyone with respect and she knows her stuff. I'm telling all my family and friends about this business for their PPE. They're the real deal! Hope they never change.”