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“More than accommodating, it's like a small caring family. Jeff has been superb, with knowledge of units available to being super duper patient. Would recommend this facility or any other that Jeff manages. He's added security and given renters reason to trust in that security. I've been spending allot of time getting things ready for my next move, therefore I've been at the facility allot. My dog onyx and I were not only welcomed by Jeff and some maintenance personnel, we were almost expected to be there and it made everyone's day, save for the people who have been renting uhauls to try to rob storage units that my pit bull and I were now watching over. 5 stars +++.”
“UPDATE AT END OF RENTAL: Lynn was very friendly and helpful regarding my move out. Everything was efficient and easy. I was pleasantly surprised that my 10X10 climate controlled unit was very clean after 4 years (!) of storage. It had been packed and stacked full with vintage furniture. There was no evidence of rodents at all. 2 minutes with a broom and my empty unit was clean and ready to turn over. The easy access and wide doorway/hallway made the process go smoothly.
EARLIER REVIEW: Zuly was very helpful and very personable! She took care of everything I needed and provided a most pleasant telephone conversation experience.”
“The customer service I received was absolutely phenomenal. I set a space up else where last night and had gotten no customer service at all from them. Called iStorage while in my truck with my belongings to set a locker up with them. By the time I got there, it was ready to go within 15 minutes and I was able to start unloading. To top it off, their unit was far cheaper than where I was going in the first place. Even after I get my stuff out of storage, I’ll be going back to iStorage for any storage need!”
9:30AM - 5:30PM
1813 Old Philadelphia Pike, Lancaster
Self Storage
“Dawn did a phenomenal job setting us up with a unit for all of our business needs. She walked me through everything from paperwork to taking us to the physical unit and showing us the space. I would gladly recommend Dawn as your customer service representative for anything you need here. 10/10 service and knowledge. Thank you again!”
“Sam did an awesome job helping me customize my storage shed and the price was very reasonable. He delivered and placed the shed perfectly where I had it marked. I definitely recommend them. I have zero complaints. They did a wonderful job. Keep up the good work!!”
“Storage Sense -Bird in Hand was a top-notch storage experience for us with our RV! We experienced a medical emergency when camping in the Lancaster area and unexpectedly needed an immediate place to store our camper. The staff at Storage Sense were extremely responsive, kind, and understanding in our moment of need. At a time of great stress, we were relieved to quickly find a solution to a situation that seemed very daunting and complicated to us. Now, a month later from our emergency, we were able to return to the area and find our camper safe and secure at the Storage Sense facility! Thank you, thank you to your staff! We highly recommend this facility!!”
“This place has been absolutely fabulous! I had a kind of complicated situation and the helped me at every turn. I needed help getting ally items into storage and they recommended someone that took care and unloaded everything and got it into the storage in a organized fashion. The staff at Storage Sense was friendly and so helpful! They explained the fees and charges on an easy to understand fashion. The storage itself was cleaned to a T before I got there. Glad I called and connected with them!”
“My experience with Gap Self Storage has been extremely positive. The facility is clean and organized, the staff great to work with and Kim is the absolute best! I highly recommend!”
9:30AM - 6PM
340 E Main St, Leola
Self Storage
“Loved working with Baylee and Tracy. They answered all my questions. They helped me get the payment date I wanted. Huge help there. Unit is clean. Very pleased.”
“The facility is spotless, climate controlled, secure and well kept! I really appreciated the equipment that was on hand to help load and offload. Would recommend!”
8AM - 5PM
170 Independence Ct, Lancaster
Self Storage
“First time using Premier- I wanted a temp controlled unit to store my motorcycle for the cold winter season, and couldn’t beat their competitive rates and 24/7 access to your unit! One of the only storages that allowed me to store a motorcycle indoors. Thank you!”
“Only 2 small issues I have is not having the ability to walk out of the fence. There’s no keypad inside the gated units, only a vehicle can trip the sensors inside. Also it can be selective trying to pick up my motorcycle even though it’s close to 1000lbs, bicycles definitely don’t register. The last would be the potential for a flat tire due to screws, nails etc dropped accidentally by people moving things in and out. There are a fair amount of motorcycles that come in and out that could easily get a flat, 15 mins a day with a rolling magnetized pusher would help insure the safety and cost for everyone there. I try to pick up and dispose of them each time I go to storage if I find any.”
9:30AM - 5:30PM
3300 Willow Street Pike, Willow Street
Self Storage
“Great, clean and safe storage. I've been on a waiting list for a long time for a climate controlled unit for my valuable collectables and other household items. Deb is awesome and is my go to for great service!”
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“Our pavilion adds so much to out backyard, I would 100% recommend one if you are considering one. Working with Adrian was so easy to get the exact pavilion we wanted, and our driver Elmer was fantastic when dropping off our delivery to get it exactly where we needed it dropped.”