“Great customer service! I bought a big toolbox and the girl at the checkout followed me outside and helped me load it, without me asking. I hope we can keep seeing this type of genuinely helpful human interaction in stores in this ‘digital’ era!”
“We wanted to recommend LanChester Grill&Hearth. We purchased gas logs end of season to be ready for next winter. The technicians were very thorough, tidy and knowledgeable. Our new fireplace looks amazing. We’ve been repeat customers so appreciate their products and expertise!”
“Kim, at the Parkesburg (Sadsbury) customer service desk today is an asset to your team! She helped us cheerfully, was knowledgeable about our issue and gave us good advice”