The AT&T Store in Philadelphia offers phones, tablets, smartwatches, and connected devices along with wireless data plans, including prepaid and unlimited options with access to nationwide 5G. The location is noted for its excellent customer service. Reviews highlight that the team is helpful, professional, and works quickly to serve customer needs. Specific staff members are praised for being patient, kind, and knowledgeable, with particular appreciation for assistance provided in Spanish. Customers report seamless experiences with staff who thoroughly explain terms and ensure devices are set up correctly. The collective feedback describes a very positive and efficient service experience.
The Store has excellent customer service wait times: Mgr Mr Kieth and team collectively served my needs in two different drop in visits ; hats off 11 th Market streets Stire At&t rocks #bababobshipman
August 2024
Atnt customer service ( Keith ) at 11 St and market st so helpful for help my situations. All work so professional. Thanks atnt team is the best
July 2024
Fatimah C was very pleasant and professional. Keep up the excellent work.