Barnes & Noble is a popular and well-stocked bookstore with a pleasant, inviting atmosphere. The store's selection is praised, particularly its strong fiction and US history sections. Customers appreciate the bright, airy space spread over two floors. However, some reviewers note that the organization and categorization of the store's inventory can be confusing, and they recommend asking staff for assistance when needed. The staff's customer service is a mixed bag - while most are described as incredibly helpful and friendly, a few employees have been reported to have an unpleasant demeanor and provide subpar service. One reviewer recounts a negative interaction with a specific employee who responded to a simple question with a "snarky tone." This pattern of behavior from this employee has made the customer's visits uncomfortable. The reviewer hopes management addresses this issue to ensure all customers are treated with kindness and professionalism. Despite these isolated incidents, the overall customer experience at Barnes & Noble is positive, with one reviewer highlighting excellent service when a special-ordered item arrived promptly. Another customer felt welcomed and able to "nerd out" during their purchase. With its impressive inventory and generally friendly staff, Barnes & Noble remains a popular destination for book lovers.
Very big B&N compared to Cherry Hill. Security guard by the main entrance and escalators. Huge selection of books and other items available. I'd definitely go here to get my books.
March 2026
Is smaller than other locations but is fine. I always visit B&N in any city I'm in and this was fine. (It doesn't have anime merchandise which I always buy besides books)
February 2026
Nice to have a bookstore in the middle of busy center city. Two floors and many interesting finds.
