Budget Car Rental

Truck Rental, Car Rental
Hours: Budget Car Rental at the 13th Arch location is known for its excellent customer service. The staff, including Liz, Shaw, Mandela, and another young employee, are described as phenomenal, welcoming, and helpful. Liz is praised for her detailed explanations of billing charges, while Shaw is said to make customers smile and laugh. The staff is also commended for their efficiency in handling customer inquiries and keeping the line moving quickly. The Avis location on Arch Street in Philadelphia is also highly regarded for its friendly and supportive staff. The employees are praised for going above and beyond to assist customers, such as helping a customer who had lost their car keys. Customers have had positive experiences with the rental process, noting the quick and easy pick-up and return, as well as the cleanliness of the vehicles. The staff is consistently described as friendly and knowledgeable. However, one customer expressed disappointment with the rental company's policy of expecting customers to provide a photo of the gas level upon return, rather than having an employee check the vehicle. Overall, Budget Car Rental and the Avis location on Arch Street in Philadelphia are praised for their excellent customer service, efficient rental process, and well-maintained vehicles.

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1. Philadelphia, Pennsylvania