Citizens Bank at the Torresdale branch offers a welcoming environment with friendly staff ready to assist customers with various banking needs, such as buying a house, paying for college, or saving for retirement. Many customers appreciate the helpfulness of the employees, with one praising a staff member for going above and beyond to assist with notarization and future issues. However, some customers find the persistent encouragement to open an account while cashing checks a bit bothersome, especially when they have credit concerns. Overall, the branch is noted for its nice people and a strong commitment to customer service.
Jenn Karlin was so nice to deal with she helped me with my questions and help me with papers to be notarized I appreciate her help and even went beyond help to say it I need help with another issue to come back and she would help me with the issue.thank you Jenn
February 2024
There are nice people working at that bank but every time I go in to cash my paycheck they're always bugging me to open up account. Every time I go in once a week, they ask me to open up an account and every time I tell them I have credit problems right now and I'm not ready to. It's become very annoying
October 2023
The 2 tellers I felt with were so beyond nice and personal I don’t mind running in there. I’ve never felt as welcomed at any other bank nor branch. 9/29
