Citizens is a bank with many branches and ATMs, online services, and an award-winning mobile app. It helps with questions about buying a house, college, retirement, and debt. Reviews mention that the staff provides great, professional, and kind customer service, offering excellent advice and support. However, at one location, the entrance security detector is noted as overly sensitive, sometimes preventing entry without a staff member present to assist. The branch also offers free coffee.
Came in to open a joint account, Allison was very nice and helpful, everything went smoothly and fast
March 2025
First time using this location. Thanks Tiffany R. for your help and support. Tiffany was fast and extremely PROFESSIONAL. The free coffee is a bonus.
October 2023
Great customer service!Jenn Karlin helped my mother and I during a difficult time with the passing of my dad.She gave us excellent advice and was kind and patient. Really appreciated all her help!
