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October 2023 by Kathy Wilson
Great customer service!Jenn Karlin helped my mother and I during a difficult time with the passing of my dad.She gave us excellent advice and was kind and patient. Really appreciated all her help!
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July 2023 by ibrahim abbas
I had the worst experience with this bank… specially with this girl with a great attitude name maya im closing my account just bc of her
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June 2023 by DoReMi Fabrications
This place seems to run in chaos and paranoia. Double locked doors you need to wait to get in. I've been Waiting over a half hour so far to see someone in the "office area" where only one person is working, the others were staring at the walls or their phones, but no customer service . This is why I'm changing to a credit union. I am here to close my account.
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March 2023 by Delise Yeboah
Today was a very stressful day. This bank made errors on my checking account which caused me to be late in paying my rent. The bank manager was very rude. At a time when she should have been understanding. In stead they took another customer in front of me saying that she made and appointment and I had to stand there for over 25 minutes. I have been with this bank for over 15 years but today they showed me how much I was not appreciated for my loyalty.It's a must that I close my account there. And I will be sure to let my coworkers know what is going on at this bank
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September 2022 by rafath Here
Lady in the front asking me Social Security number front of another customers verification my account. Other people see my information when I wrote in paper. P That’s so unprofessional
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March 2021 by Theresa McMenamin
Horrible customer service! Employees were extremely unprofessional and rude. My concerns regarding the appointment that I had were literally dismissed with a wave of a hand and was told to reschedule. This branch should be closed!! It doesn’t even deserve one star.
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February 2021 by David Mandell
Everyone is friendly and professional. I've been with Citizens for years now.
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April 2020 by Rita Darroyo
I've been a member for 18 years and have never had a problem. This is not my branch at all, i have visited a few times and every time it is a pleasure. Keep up the good work.
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April 2020 by VANDAGOAT
Best service I’ve ever had at a bank, friendly staff and very helpful ?
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December 2019 by Melanie Jackson
I'm not giving them 5 stars for customer service cause I, myself, am not a patron. I do however live DIRECTLY across the street from them and this neighborhood is full of trash but they always clean up the huge piles that wind up along their walls and they always paint over the grafitti. So thank you for keeping our neighborhood clean.
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October 2019 by ahmad nijim
This is a good branch beside the parking its big and organized, it was a great pleasure working with Greiris , she is very professional and personable, she answers all my questions with a smile and helped with every step of the way to open my account and heloc account.
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August 2019 by Chendusky
No longer a member of Citizens Bank because of this branch. Getting service for their products such as loans or help with an account is very hit or miss. They seem to be understaffed because due to lack of customers but it complicates matters when there is actual customers in the waiting room. If someone needs a Citizens - highly recommend going over to Acme and getting better service unfortunately.
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July 2019 by Amena Hossain
Very poor service have been sitting here for an hour just to unlock my debit card, they just seem not to care at all!! Once in awhile someone comes and says I'll be with u in a moment, i regret making an amount here
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May 2019 by Joseph C.
Terrible Bank. I was sent a credit card offer in the mail about 0% APR for first 15 months. The first statement come i paid 3x min payment. Second statement came and i was charged interest at the top rate. Called and was told it only applied to balance transfers. Very decisive company.
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May 2019 by S. Tony BLN
Its open until 7.00 pm but after 5.00 pm they dont do some transactions