The CVS store located at 19th and Chestnut in Philadelphia is known for its accommodating, helpful, and friendly staff. Customers frequently praise the excellent customer service provided by employees like Ms. Edith, Ms. Diane, and Marion. Ms. Edith, in particular, went above and beyond to assist a customer who was in a bind, going the extra mile to help them save time and money. The customer was impressed by Ms. Edith's kindness, patience, and understanding, and vowed to visit the store more often and recommend the considerate and understanding staff. The Rittenhouse location at 18th and Chestnut also receives high praise, with customers highlighting the great people like Edith and Marian who are always professional, kind-hearted, and provide a perfect experience. The store is also noted for having a security presence, which customers appreciate. Overall, the CVS stores in this area are highly regarded for their exceptional customer service, friendly staff, and willingness to go the extra mile to assist customers in need.
Mike in the pharmacy was amazing and went above and beyond to help me get my vaccinations covered by insurance. He and the team are so kind, and I always leave with my questions answered and orders filled.
January 2026
Yes, I love how big the store is and it's location. I just wish you were more stocked with The Doux hair products.
February 2025
Associate and manager were very helpful. Great job!!!!!! This my new CVS Store.
