CVS, a prominent pharmacy chain, offers a diverse range of products and services to its customers. The store experience, however, can vary depending on the location and the staff's responsiveness. One of the main concerns raised by customers is the accessibility of certain items, which are often placed behind secured glass enclosures. This can lead to delays in service, as customers need to wait for an attendant to assist them, even when the store is not crowded. Some customers have expressed frustration with the time it takes to receive assistance, suggesting that a more efficient system could be implemented. Additionally, the pricing at CVS has been described as "out of control" without the use of various discounts and promotions. Customers have expressed a desire for a more straightforward and universal discount system that would apply to all purchases, providing a consistent and transparent pricing structure. Despite these challenges, the staff at CVS have been praised for their professionalism and dedication, particularly in the pharmacy department. Customers have highlighted the exceptional service provided by specific employees, such as Rana, who went above and beyond to help a customer find a more affordable alternative medication. The staff's willingness to assist customers and their attention to individual needs have been appreciated by many. Furthermore, the store's security guards have also been commended for their friendly demeanor and their ability to provide additional support, such as calming a customer's emotional support animal. Overall, while CVS offers a wide range of products and services, the customer experience can be inconsistent across different locations. Improvements in accessibility, pricing transparency, and staff responsiveness could enhance the overall satisfaction of CVS customers.
Not enough staff but the little staff there are trying their best, as soon as you enter it smells musty...place needs a good shampooing, and cleaning...it needs help in that department.
May 2026
I love 1919 CVS the staff at the pharmacy are always helpful. There's always helpful with any questions.
March 2026
I am a senior and needed help printing photos. Terence was patient, informative and went out of his way to help me. His kindness and smile made my day. Elaine Radbill.
