This CVS location has closed
CVS,
Convenience Stores,
Pharmacies490 N Broad St Suite 100, Philadelphia PA 19130
About CVS
CVS is a busy and well-stocked store known for its excellent customer service. The employees work hard to assist customers, often multitasking in a fast-paced environment. Despite being chronically understaffed, staff members like Mabel and Catherine go above and beyond to help customers, even with specialty orders and tight deadlines. Many customers appreciate the convenience of self-checkout and the store’s cleanliness. However, some challenges exist, particularly with disruptive customers who have been reported for belittling staff and causing chaos in the pharmacy. This behavior not only affects the employees' morale but also interferes with their ability to provide essential services, such as immunizations and consultations. The management team is focused on maintaining a safe and respectful atmosphere for both staff and customers, despite the occasional presence of panhandlers outside. Overall, this CVS is praised for its dedicated employees and commitment to customer care, although the staff sometimes face difficulties due to disrespectful behavior from certain individuals. Many loyal customers express gratitude for the assistance they receive, highlighting the store's value in the community.
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