This CVS location in Philadelphia is a typical, well-stocked, clean, and maintained store that reliably has what customers are looking for. The customer service at the front is often described as excellent, with staff being quick, friendly, courteous, pleasant, helpful, and eager to assist. Many shoppers highlight significant savings through the app, weekly deals, and the ExtraCare program, noting that with coupons and the monthly membership, final costs can be very low and worth it. The online pickup option is also praised as fantastic and time-saving when items are in stock. However, the pharmacy experience is frequently a negative one, characterized by long lines and hurried staff. One pharmacist is specifically mentioned as overly aggressive, making some customers cringe and avoid picking up prescriptions when that person is on duty. Additionally, a notable amount of merchandise is locked up, which, while ensuring product availability and protection, is a point of mention for shoppers.
Kelly is an exceptional pharmacist who consistently demonstrates helpfulness and possesses extensive knowledge in her field. Her efficiency is commendable, and she excels in customer service, exhibiting an exemplary bedside manner.
March 2025
Typical CVS. The store is always well stocked, clean, and maintained. They always have what I'm looking for. Even though I have had limited interactions with the staff, they seem nice and friendly.
July 2024
Great people great everybody who work there thanks
