Edible Arrangements receives mixed reviews highlighting both excellent service and significant disappointments. Positive reviews praise the immaculate and pleasant store with kind, friendly, and delightfully professional staff. Employees are noted for going above and beyond, providing fantastic customer service and working magic to help customers, even offering small gestures like a free cookie. This creates a refreshing and heartwarming experience. However, a serious complaint notes a disappointing order where a specific martini cup was substituted with a regular container, resulting in a completely different and unacceptable look with melted chocolate. The customer reported poor communication, including unreturned calls, after spending a significant amount of money, vowing never to use the location again. This contrasts sharply with the otherwise positive feedback about the store's service and environment.
Wanted to thank Dorie she helped me so much with my mom birthday package she was amazing
March 2026
Valentine's Day Shreya doing the rush, served with patience, excellence, and quickness. Shreya even had someone assist loading my vehicle with my arrangements. Shreya, thanks. Mr. E. 😊
August 2025
The fruit is so fresh and GOOD, nice & sweet. The chocolate covered strawberries are fresh and tasty.The cookies and cheesecakes is very good as well, Very good customer service. Definitely deserves a 5 ⭐️ I’ll be ordering again very soon.