Einstein Primary Medicine Olney

Family Practice
Hours: Einstein Primary Medicine Olney has received mixed reviews from its patients. Many highlight the amazing doctors and the cleanliness of the office, noting that the medical staff generally provides good care. Over the past year, some patients have observed significant improvements in how the office handles patient concerns and communication. A previous negative experience was addressed effectively by a supervisor, leading to a more positive interaction. However, there are notable issues with the office's phone system and front desk staff. Patients frequently report long wait times on hold, with some experiencing disconnections or a lack of assistance when they visit in person. Additionally, some reviews mention unprofessional behavior from certain front desk staff, which detracts from the overall experience. Despite the challenges, many patients appreciate the recent changes and are hopeful for continued improvements. They encourage others to consider visiting the practice to form their own opinions, as the doctors are highly regarded, and the recent enhancements in patient care are promising. Overall, while there is room for growth, Einstein Primary Medicine Olney is making strides in the right direction.

• 1.14 miles

  

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1. Philadelphia, Pennsylvania