GameStop is a retail store that offers a wide range of new and used video games, consoles, controllers, and accessories for PlayStation, Xbox, Nintendo, and retro gaming. The store also sells trading cards, sports cards, Pokemon cards, and other trading card games, along with a variety of collectibles, action figures, apparel, accessories, decorations, replicas, and board games related to gaming, anime, and pop culture. Customers can sell or trade in old consoles, games, accessories, and phones for cash or store credit, and the store is now buying PSA graded collectibles like sports and Pokemon cards. Customer experiences vary; some praise the helpful and friendly staff, highlighting employees who go above and beyond to assist with issues and provide good service. However, there are also reports of unprofessional behavior, such as employees being inattentive or not acknowledging customers, which has led some to feel unwelcome. Overall, the store has a small selection and not the best atmosphere, but it is appreciated for its knowledgeable staff and wide product range. Customers can shop in-store or buy online for in-store pickup.
I picked up a used Nintendo switch 2 from them today. Not only did it take a million years for them to find the switch. Multiple items were missing from box. The switch grip and the hdmi cable
July 2026
I bought tomodachi life for $60 and the game isn’t even in there.. no one wants to answer the phone. Mind you it was mad empty inside and there’s only one person working.
March 2026
Terrible customer service. Purchased a game and the game was not in the case. Called to ask for help on how to deal with this situation as I’m not able to return it and was met with rude and back talking employees. Abysmal attitude towards customers.
