Horrible and rude agents working at this location. Have no skills. Waited 2 hours past my appointment time to be told my bank wasn't accepted. Because it is a prepaid card. And it is not. Complete incompetence.
October 2023
My mother purchased a car from this location over a year ago. We are still waiting for the title. Every time I call I get forwarded to a general voicemail box and my calls have never been returned. All they are about is getting your money. There is zero post sale customer service. AVOID at all costs!
July 2023
I had the best car buying experience at Hertz Philly. The rent2buy program is genius and working with Roc was very easy. I really appreciate the follow ups to the very end. As a first time buyer I would highly recommend them if you're in the area!
