HOME GALLERY FURNITURE receives positive feedback for its excellent and personalized customer service. Customers appreciate the attentive and professional staff, especially highlighting Mrs. America, who is described as very dedicated, helpful, and making customers feel like family. The team is praised for guiding customers through credit approval and helping them find the furniture they want. However, some concerns are raised about delivery, as furniture was damaged with scratches due to carelessness. Additionally, customers mention a lack of courtesy amenities like water, coffee, or crackers while shopping, suggesting a need for small gestures to improve the experience. Overall, the business is recognized for its friendly staff and quality service, with a few suggestions for improving customer comfort.
I want to thank Mrs. America for the excellent service she gave me, she was very professional and helped me find the furniture I wanted. I am unhappy with the delivery since they damaged the furniture with scratches that could have been avoided if only they were more careful.
February 2024
Thank you Miss America, the attention was personalized, attentive, it makes you feel like family. The credit approval was quick, thank you for the help and guiding me to equip my entire house.
January 2024
Ms America thank you for all the efforts and support we appreciate it,but girl get some water or coffee and crackers as courtesy for the customers. Customer Service is good but I was dying of thirst while purchasing some nice furnitures.
