“The purchase and delivery of our sofa and sideboard went very well. The team was very responsive and accommodating, communicated very well (including after hours), and setup in the room perfectly. Very well done and I would definitely buy from them again”
“Patch was fantastic in helping my boyfriend and me find the perfect mattress! He was incredibly helpful, knowledgeable, and patient throughout the entire process. He took the time to understand what we were looking for and made the experience easy and stress free. We really appreciated his guidance and never felt pressured. Highly recommend working with Patch if you're mattress shopping!”
“I had a wonderful experience so far with Dennis as my sales associate. He asked the right questions, showed me options, and even pulled a mattress out of the back for me that wasn't yet on display. He was friendly and presented all of my options clearly so I felt confident making the right purchase. Fantastic experience.”
“Out standing performances the person that waited on me so professional I will send everyone to her. That’s looking to buy a mattress. God bless your organization and you need to have more people like. Like her working for you she was very kind and considered have a blessed rest of the day”
“We had a great experience. Tyrone was very informative and helped us make the right choice. He gave us lots of time to try out different models and consider all the options and answered all our questions. Our mattress and adjustable frame was just delivered (two days later). We’re very happy with everything.”
“Loving the couch that we ordered from Grossman Furniture! Michelle was helpful throughout the entire process - from thinking through couch options, talking through fabrics, to getting us swatches sent to our home. The whole process was smooth. The couch is even better than we imagined! Thanks!”
“Joe at the Mattress Firm on the Blvd was very informative, helpful and well mannered. I believe he deserves a raise based on his customer service alone. 15 out of 10 experience.”
“I want to thank Mrs. America for the excellent service she gave me, she was very professional and helped me find the furniture I wanted. I am unhappy with the delivery since they damaged the furniture with scratches that could have been avoided if only they were more careful.”
“First time buying a couch in person and it was such a good experience! Everyone I’ve interacted with has been super kind and helpful! Couch was delivered a week later and the people that delivered the couch were super efficient and nice! Would highly recommend this place if you’re looking for some furniture!”
“When a manager of the Cottman Avenue location returned a message I'd left, he was responsive, informative and within a few minutes took over the paperwork and we made a sale of a new recliner; this was a few days after R&F took care of recliner (broken) claim; they agreed based on photos to grant 100% claim and gave me 100% credit. I thank Ted at this location & claims/returns staff. David”
“Great place to shop for bathroom and home furniture. Great selection to choose from and good prices as well second time shopping here definitely recommend it for any one looking for furniture.”
“This recliner is perfect! We bought our first one in 2017 after my husband's first shoulder surgery, now going on nine years and after two more shoulder surgeries and every day use, the chair is still perfect-comfortable and quiet. We are finally buying a second one for me-yay!”
“Mike was great! When I spoke with the store manager, he kept things professional and courteous. Those two gentlemen made my purchase pleasant. Thank you guys! Please allow them to se this”
“Cleo and the team at PTCo were absolutely incredible to work with! They kept me engaged throughout the design and construction process and I am so happy with the results! Not only has my piece been holding up well, but constantly catches guests eye down to the smallest details. Thanks to the whole team for such a special and functional piece!”
“Had a great experience with the center city team. Oscar and his team were really helpful showing us colors and talking about fabrics and configurations. Our delivery arrived over the course of 3 days, which wasn’t too bad, and they helped us keep track of all the shipments. We love our sectional. They were also helpful quickly helping us facilitate the return/exchange of a couple of components. Overall a really great experience.”
“The customer service here deserves recognition because they actually listened to what we wanted instead of forcing standard designs. We adjusted the cabinet height midway through planning and they handled the changes professionally. Final installation looked neat and perfectly balanced with the room dimensions.”
“I wasn’t even planning on purchasing anything that same day but left with a futon at a solid price. Best part: it was quick, friendly, and not a hassle at all. Icing on the cake was that their team was able to have it delivered within the hour. Awesome place and great service ??”
“Chris is a wonderful man. A month ago me and my mom and my 2 little brothers came in to choose some bed sets. He was very nice, very patient and very gentle. I have never seen an employee in a store being so nice and considerable to the customer. And it's not only him, every one I talked there, as well as manager, I am very glad to have such experience there and definitely, would come back to get some furniture. Thank you, thank you very much for how sincere you are with us.”
“If I could give Castillo Mattress and Furniture 10 stars, I absolutely would! From the moment I walked in, the atmosphere was clean, welcoming, and comfortable. Juan and Jenni were incredibly kind, honest, and compassionate throughout the entire process. What stood out most was that they were not pushy or focused solely on making a sale. Instead, they genuinely took the time to understand my needs and help me find the best option for my home. Juan was especially considerate and clearly cares about his customers. His goal is not just to sell furniture, but to make sure people leave satisfied with a quality product at a fair price. The sofa I purchased was more than reasonably priced, and the quality exceeded my expectations. The delivery team was professional and efficient—they arrived on time, completed the assembly quickly, and made the entire process seamless and stress-free. It's rare to find a business that combines excellent customer service, high-quality furniture, fair pricing, and dependable delivery, but Castillo Mattress and Furniture does exactly that. I highly recommend them to anyone looking to furnish their home, office, or any space that needs beautiful, quality furniture. Thank you, Juan and Jenni, for such an outstanding experience!”
“I’m a three-time repeat customer of Minima, and the reason is simple: Jill. After my renovation, I purchased nearly all of my furniture through Minima, and years later, I still love every single piece. Jill has an incredible eye, exquisite taste, and an exceptional ability to understand both my style and how I actually live in my space. She’s an exceptional listener and feels like a true design partner — thoughtful, responsive, detail-oriented, and consistently able to find creative solutions for some of my more challenging layout issues. There’s never any sales pressure, just honest guidance and great instincts. I can’t recommend Minima and Jill highly enough.”
“Frank was personable, knowledgeable and professional. He provided a pleasant and efficient experience. We will definitely recommend Bob’s Discount Furniture; We expect to return in the near future for additional furniture.”
“Beautiful, quality furniture. They are BY APPOINTMENT ONLY. I took the photo of the sign on their door…they (and I) have tried to change their hours on Google reviews but the hours change never processes.”
“I recently visited Target Grocery on Chestnut Street and had a great experience. The store was well-organized, and the staff were friendly and helpful. Parking was easy to find, which is always a plus. I was able to find everything I needed quickly, and the overall atmosphere was pleasant. I would definitely recommend this location to others.”
“Love every single piece that I have bought! The cabinet for my living room, the chairs for my kitchen and the couch for my den! Each one is perfect! And their customer service and delivery people are all incredible!”
“Richard & Jimmy are the absolute best! I recently hosted a charity fundraiser at work & they donated a generous gift card along with a design consult for our silent auction. This went above & beyond what any other local business did for us & I appreciate their help towards such a great cause. Anyone would be lucky to do business with them; the selection of items at their store are just as thoughtful & tasteful as they are! I would recommend 1600 Spruce to anyone & everyone!”
“My parents ordered a custom dining cabinet from here after remodeling their kitchen, and I honestly expected the process to become stressful because they can be extremely particular about details. Surprisingly, the company handled every design change patiently without acting annoyed. The cabinet ended up matching their existing flooring and countertops almost perfectly, which couldn’t have been easy. Delivery happened later in the evening than scheduled, but the workers still took their time setting everything up properly instead of rushing. The doors close softly, the finish feels smooth, and the extra storage completely transformed how organized the kitchen feels now.”
“I appreciated how carefully the furniture was packaged during delivery. Every corner was protected properly and nothing arrived damaged. The upholstered bed frame looked even nicer in person than in the photos. It instantly made the bedroom feel more comfortable and much more finished overall.”
“We bought our patio set from Gasper Exterior Furnishings a few years ago and recently had an issue with the firepit. Unfortunately, the manufacturer had discontinued the model — a higher-end unit that still looked like new but had stopped working. Eli and the team at Gasper were absolutely AMAZING. Instead of trying to sell us a whole new firepit, Eli connected us with George to repair it and even worked directly with the supplier to locate and order a replacement insert. That kind of service — years after the original purchase — is almost unheard of. I HIGHLY recommend Gasper, their commitment to their customers is truly next level. Thank you, Eli and the entire Gasper team!”
“I had a pleasant experience visiting this furniture store. The furniture selection was nice, and I was able to find exactly the couch I was looking for. The staff was friendly, helpful, and provided good customer service throughout my visit. Unfortunately, the store does not offer its own delivery service and instead uses independent contract delivery providers. For my location, the delivery costs were quite high and would have exceeded the price of the couch itself, making it impractical for me to move forward with the purchase. Overall, I liked the quality and appearance of the furniture and appreciated the courteous service. While it wasn't the right fit for my situation due to the delivery costs, others who are closer to the store or have their own transportation may have a better experience.”
Bob's Discount Furniture is growing while its competitors shrink. The Manchester, Connecticut-based retailer reported strong fourth-quarter results in its first earnings call since going public in February, with revenue climbing 8.2% to $648.8 million. Full-year net revenue jumped 16.8% to $2.4 billion, and net income rose to $121.7 million from $87.9 million the prior year. CEO Bill Barton told analysts the company plans to open about 20 new stores in 2026 and sees a path to more than 500 locations by 2035, roughly two and a half times its current 209-store footprint across 26 states.
Wayfair is testing a new, smaller store design. The online home furnishings giant, famous for its endless digital catalog, is trying a different strategy for its physical locations. The company announced plans to open a smaller prototype store in Columbus, Ohio, scheduled for late 2026. Located next to the Polaris Fashion Mall, the new space will span approximately 70,000 square feet.
Online furniture giant Wayfair is setting up shop in Atlanta with plans for a huge 150,000-square-foot store opening in 2026. The new location will take over the former Walmart space at The District at Howell Mill shopping center. This marks Wayfair's second big store, following its first location that opened in Wilmette, Illinois, in May 2024.
