-
March 2024 by Chuyan Xie
Unfortunately the minimum I can give is a one star, but if I could give it 0 star, I would. The customer service experience was so bad there, and one of the front desk staff members was super rude and impatient when I tried to ask my questions. They really need to improve their attitude with patients.
-
February 2024 by Jettaka McWilliams
Office staff is rude especially when I had questions about cost. Made an off comment about my pregnancy when I said I get dizzy from getting blood drawn, saying I better “get over it because I’m gonna have to give birth” like it’s any of her business, I was just letting her know in case I passed out. Only upside was it was quick, definitely never going back here.
-
February 2024 by Upasana Parikh
I wanted to make an appointment as early as possible for tomorrow but no response also I’m fasting & needed for 8:00am I’m very disappointed
-
December 2023 by Louisa Kipervas
I was a walk in this morning. I had a very short wait. Front desk was friendly. I have very tiny veins and it is usually a struggle to get enough blood into the tube with a butterfly needle. Kris was amazing, she picked a vein that no one in the past ever considered. This was seemless and the best experience I ever had getting my blood drawn and i am 48 years old. Thank you Kris!!!
-
November 2023 by Elizabeth Sohan
Lovely place as always! Reading through the 1-star reviews might put you off, but from my personal experience the staff are always so friendly and accommodating! I was a walk-in to do blood work testing for an upcoming surgery, and despite the full waiting area I was assisted within 30 minutes of my check-in. The woman at the front desk (short brown hair wearing glasses) was so helpful in answering all of my questions and explained everything in detail to me so I wouldn’t feel confused. I’m sorry to everyone who say they’ve had bad experiences at this location, but I do believe in the Golden Rule - treat others how you want to be treated!
-
November 2023 by Denise Jackson
This young lady Kris got me in and out. I didn't feel the poke & she was so gentle. I always have a issue when getting blood drawn but today was a breeze. Wonderful attitude & personality. I plan on coming back up here for labs in the future.
-
November 2023 by Diane
This review is less than one star.The person working the desk was rude and condescending. She decided to share her nasty day with everyone. Will not be going back there.
-
October 2023 by sasha shanko
The heavyset woman with short blonde hair, Chrys I think was her name, was so rude and miserable.
-
September 2023 by Corey Jackson
Place was full when I arrived as a walk in. They cleared the room rather quickly. The staff was extremely helpful & kind! I am a hard stick but the tech got me in one try painlessly!
-
August 2023 by Omar Gonzalez
Caught the staff laughing and giggling in the back and 5 minutes prior to getting there I kept calling at least 5 times and no one was answering the phone. Terrible customer service to say the least.
-
August 2023 by B
I showed up on time at 7 and they told me they won’t be open until “later” and the lady at the front gave me an attitude.
-
July 2023 by Emily Flora
I’d give zero stars if I could. I have gotten my blood drawn ALOT over the years and I’ve never once felt like I was in bad hands. This place has to be the most god awful unprofessional place I’ve ever been too. I walked in and the place was dirty, the office wasn’t even fully painted. Then the one phlebotomist or receptionist or whatever she was walks out into the waiting room and tells me someone else will call to draw my blood because she’s “too cold” and needs to go outside. I get called back and the girls at the front desk WERE ALL ON FACETIME! So my face, voice, and paperwork was all visible by the people they were all on FaceTime with. I was EXTREMELY uncomfortable. My name, healthcare insurance, and other personal information to verify my identity was heard. Then I get told to go to a room and the room is dirty and unorganized with equipment thrown wherever. The phlebotomist comes in and just dumps the test tubes onto the tray and left the tourniquet on my arm for too long (way past 60 seconds!) my arm lost feeling and my vein was so incredibly sore. Then after she finishes, she just tells me I’m done and basically i awkwardly walk myself out.
-
June 2023 by Love
Just left that place 6/3. I will never return to this labcorp. The ladies at the front desk have horrible attitudes were rude when I needed help checking my mother in and customer service was bad The one with straight long hair was on her phone the whole time she was checking my mom in talking loud in her ear. I’ll take her to quest next time
-
May 2023 by Ras J
Lab corp has got monopoly in Philadelphia and surrounding area market place. What happened small independent labs that used to provide great service???
-
October 2022 by DJ
I have been to some other LabCorps that were no were near the quality of this one. Everyone was nice. The wait wasn't long at all. Chris was great! Very friendly and I felt nothing when I had my blood drawn! I was in and out. I will definitely be back. Thanks Chris.
