Metro by T-Mobile, located at 4099 Lancaster Ave, offers great prepaid plans and a variety of 5G phones from brands like Apple, Samsung, and OnePlus. Customers appreciate the friendly staff who provide assistance and share ongoing specials. The store is clean and well-maintained, enhancing the shopping experience. However, there have been concerns regarding security incidents and issues with unauthorized account activity, which were resolved through customer service. Overall, many recommend this store for its good prices and helpful service, making it a pleasant place to shop for mobile needs.
Everytime I go in this store the sale reps be very nice to me. They tell me all the specials going on and try to help as much as they can with my problem as well. It's truly a shame somebody keeps on breaking in to this store.
July 2023
My experience with them is mixed now because someone tried to put a phone under my name without my permission after I requested the service to be shut off. "It never fails" Called customer service and it was resolved.
May 2023
These are one of the best people to do business with ,
