Metro by T-Mobile at 5221 Market St offers unbeatable prepaid plans and 5G phones from Apple, Samsung, and OnePlus. The store provides unlimited talk, text, and data. The staff is friendly and service driven. One employee is consistently noted as super kind, helpful, and heartful, letting customers vent while working to find solutions. This employee is described as the man at the store and an example of how to treat customers. Visits are called wonderful experiences, with help provided for transferring data between phones and assisting with upgrades and tablets even when money is tight. The service turns potential nightmares into positive resolutions, creating very happy customers.
